Amanda Samson Stratton Email & Phone Number

Millbrook, Nova Scotia, Canada

Colchester Ns

Busy retail Christmas tree lot, selling balsam fir, white and scots pine. Cutting, shearing, fertilizing trees across various wood lots. Coordinating wholesale deliveries as well as our own farm stock. Bring home the smell of Christmas!

In this fast paced and multi-faceted position I am required to prioritize and complete various different tasks at a time. I act as a conduit between the residents of Truro, Stewiacke and Colchester and the collection contractor to resolve collection issues and complaints. I pride myself on my ability to deescalate situations and ensure the resident feels heard and validated in their concerns, ensuring a high level of customer service to our municipal taxpayers. Proficient in the Microsoft 365 Suite of products including daily use of Outlook, Word, Excel, SharePoint, OneDrive and PowerPoint. I provide information and education to our residents and businesses through the phone calls, emails and requests received through our App, (ReCollect), and then respond directly to residents of these communities. I prioritize, maintain and organize green cart delivery schedules and database for the Waste Compliance Officer. I also provide secondary support to our Environmental and Education officer in helping with Facility tours, social media educational campaigns, public presentations, project work for special events for Waste Reduction Week, audits and compliance investigations. I am often required to liaison with Finance, Community Development and Property Information departments and have strong relationships with my coworker in these departments to follow through to the end of an investigation. I work well independently but thrive as part of a supportive team who works together to accomplish goals. I recognize the benefit of workplace diversity and am always curious to learn from my coworkers. I have a strong work ethic and am proud of what I do to support our communities with problem solving skills and creative thinking.

Salmon River, Ns

As an employee in this very fast-paced environment I often worked alone, requiring excellent organization, record keeping, and a pleasant manner with waiting customers. Managing close to 60 dogs per day provided me the opportunity to excel in time management with a strong focus on customer service. I was responsible for customer communications by phone and email, as well as computer software systems and keeping close track of bookings. In this field I was praised for my great memory of clients, having great interpersonal skills, as well as maintaining a clean work environment.

Truro Ns

Along with extensive animal care, this job provided me with many opportunities to advance my administrative skills in areas such as report writing, record keeping, filing, data collection as well as data entry. I was also responsible for counseling clients, including answering and utilizing a 4-line phone system, email and direct mail correspondence. I pride myself on strong customer relations and a friendly, upbeat attitude with the public. As the doctor’s only assistant, I was required to keep the flow of appointments on-time, while supporting the doctor as necessary and entering data and invoices into our computer software system. Time management and customer service were a must. Dealing with difficult clients and customer complaints was one of my attributes. I am a motivated person, and was eager to continue my education and learn more about the industry. I enjoyed educating clients about their inquires, and was often praised on my work ethic, and positive attitude.

Colchester, Nova Scotia, Canada

As an entrepreneur I was responsible for the complete management of 100 clients, including scheduling appointments and ensuring owners were always satisfied with my service. In operation of the business, I have maintained: Contracts, filing, processing all correspondence, marketing/PR, accounting, safety of pets, transportation, animal care, maintaining medication schedules, security of the homes and confidentiality. I have also been available to NSAC, DEM program and local high schools for guest speaking and mentorship. Working in the community has provided me with the opportunity to network within the industry and community, which has strengthened my credibility with the public.

Truro, Nova Scotia, Canada

In this capacity, I was responsible for many clients who had varying degrees of special needs. This was an independent position with little supervision. This job afforded me the opportunity to maintain accurate documentation and reports, filing, and building strong relationships with other staff and many external agencies. During this time, I was responsible for writing and reviewing official quarterly reports for the Department of Community Service our organization. I maintained daily reports, scheduled meetings, and problem solved as necessary. This job taught me to be a quick thinker, and to always be resourceful. In this work, I learned to work in a team environment and to excel in my strengths as an approachable and sincere person.

Enterprise Management, Companion Animal

Human Services, Corrections