• Acted as the principal management and administrative advisor on projects, ensuring smooth project operations and compliance with legal and regulatory standards.• Managed internal and external communications, facilitated time and attendance tracking, and maintained personnel records using various office and support software.• Collaborate within cross-functional teams in conducting comprehensive research projects for pharmaceutical clients, including qualitative assessments, market analysis, and insights synthesis.• Utilize advanced data management and synthesis tools to streamline research processes and extract actionable insights from complex data sets.• Observe and analyze diverse stakeholders, including patients, caregivers, healthcare professionals, and executives, to gather insights and drive strategic decision-making.• Provide strategic guidance and recommendations to optimize marketing materials, commercialization strategies, and product positioning.• Synthesize key findings from primary research studies, addressing research gaps and providing strategic recommendations to enhance commercialization strategies.• Navigate sensitive topics with empathy and professionalism, ensuring that research efforts resonate with target audiences and address their unique needs and concerns.

• Provided administrative support functions, including organizing company literature and proprietary research, and managing English-language correspondence with multinational clients.• Prepared reports of data in response to queries from clients and supervisors, increasing agency outputs and reducing man-hours.• Supported agency goals and objectives by managing internal and external English communications and providing general language support.

• Conducted a SWOT analysis of the company, outlining key areas of opportunity and steps to improve business strategy and public perception of the brand and products.• Aided in the creation of educational tutorials and conducted local business and community outreach, increasing social media presence and engagement.• Planned and executed content and customer engagement activities during large technology conventions, contributing to the company's outreach efforts.Media relationsPress ReleasesInfluencer relationsResearch and strategyEvent & expo planning and execution

Administrative work at the Child, Youth and School Services center. Updating Department of the Army regulations and SOPs. Ensuring all manuals and regulations were up to date, complying with and attending health and safety checks. Updating and reorganizing all confidential health and family records- paper and computer files- to keep accurate and easy to find logs of all necessary information such as allergies and special needs. Supervising youth and staff and attending special events.