Fostered quality customer relationships. Identified customer needs and develop strategies to achieve satisfaction. Manage clients schedules including confirming appointments and resolving scheduling conflicts. Utilized time management skills to maintain productivity and cleanliness. Conformed to practice and procedures and state regulations.

Develop team by performing evaluations, establishing standard, clear goals, and missions, one on one training, getting employees involved in the decision making, making sure each employee succeeds and grows with the company by creating a passion and a drive for success. Communicated and enforced expectation, practice and procedures, business goals, marketing campaigns and new product line with team by conducting regular meetings providing postings and announcements. Analyzed daily sales results… Show more Develop team by performing evaluations, establishing standard, clear goals, and missions, one on one training, getting employees involved in the decision making, making sure each employee succeeds and grows with the company by creating a passion and a drive for success. Communicated and enforced expectation, practice and procedures, business goals, marketing campaigns and new product line with team by conducting regular meetings providing postings and announcements. Analyzed daily sales results to identify trends to achieve weekly/ yearly sales increases. Conducted monthly shrinkage reports of products. Foster a positive and friendly atmosphere for customers and employees. Maintain highest degree of confidentiality and decision-making through proper research of laws and regulations. Expanded sales and customer base through marketing, fostering customer connection, enriching and developing a team atmosphere. Process daily cash transactions and daily reports. Monitored inventory to match store trends and campaigns by providing proper inventory counts, analyzing sales of each product line, staying within the budget allowed for weekly orders and preparing for new campaigns in advance. Show less

Trained team on product knowledge to promote growth, sales and commission. Conducted weekly inventory count on products. Implemented exceptional customer service by providing customers knowledge on products and services while creating a connection with each customer.