Amanda Schuler Email & Phone Number

Provide initial client support to assist companies' payroll related processing and questions. * Act as a first point of contact to company inquiries promptly via phone and email. * Analyze, develop, and implement appropriate solutions based on each situation. * Record and document support interactions including details of inquiries, resolutions, and recommended prevention. * Conduct individual online training as needed. * Provide basic technical assistance with applications and escalate complex situations to next level support as needed. * Input employee information including personal data, deductions, garnishments, taxes, and direct deposit. * Manual payroll via phone, email or fax as directed. * Import payroll via excel or integrated applications. * Answer tax questions related to Federal, State, and Local, especially for multi-state companies. * Collaborate with internal partners and departments when appropriate.

Pennsylvania, United States

Provide payroll support to companies transitioning from one software platform to another. * Enter employee information including personal data, deductions, garnishments, taxes, and direct deposit. * Input manual payroll via phone or email as directed. * Import payroll based on company needs. * Review payroll for accuracy prior to submission. * Submit payroll for final processing including banking transactions for deductions, taxes, and direct deposits. * Answer tax questions related to Federal, State, and Local, especially for multi-state companies. * Discuss taxability of deductions and supplemental pay options. * Support companies using the online payroll platform for employee entry, maintenance, payroll entry, submission, and reports. * Use converters or workbooks for importing employee and pay data. * Create custom reports based on company needs. * Assist with Time and Attendance services for timecards, policy settings, time off management, and reports. * Provide payroll and Time and Attendance support before, during, and after transition for questions, processing, and billing. * Learn original software and reports to explain how the new software relates to the old. * Compare and address data discrepancies between software systems and reports. * Project Management to keep on schedule and communicate with internal set-up teams. * Train companies on new software in a one-to-one setting. * Support and mentor internal partners.

Pennsylvania, United States

Support companies using Paychex services for the first time. * Add company and employee info into the payroll system prior to first processing. * Set-up each service and validate for use prior to the first processing. * Partner with HR Generalists, Sales Partners, and internal contacts related to questions, billing, and ancillary services. * Enter employee information including personal data, deductions, garnishments, taxes, and direct deposit. * Input manual payroll via phone or email as directed. * Review payroll for accuracy prior to submission. * Submit payroll for final processing including banking transactions for deductions, taxes, and direct deposits. * Answer tax questions related to Federal, State, and Local, especially for multi-state companies. * Discuss taxability of deductions and supplemental pay options. * Support companies using the online payroll platform for employee entry, maintenance, payroll, submission, and reports. * Review finalized reports with companies. * Support and mentor internal partners.

Pennsylvania, United States

Process payroll via phone, email, and fax. * Enter employee information including personal data, deductions, garnishments, taxes, and direct deposit. * Input manual payroll via phone, email or fax as directed. * Review payroll for accuracy prior to submission. * Submit payroll for final processing including banking transactions for deductions, taxes, and direct deposits. * Answer tax questions related to Federal, State, and Local, especially for multi-state companies. * Support and mentor internal partners.

Pennsylvania, United States

Make collection calls for over-due invoices. * Process checks received in the mail and deposited to the bank. * Process phone payments via ACH and credit card.

Pennsylvania, United States

Assist with the day to day operations at the property * Perform front end office duties including answering the phone, greeting incoming residents, and answering questions. * Collect and post rent payments from residents. * File and attend court proceedings for unpaid rent. * Collect, review for accuracy, and submit timesheets for all staff each payroll to corporate accounting. * Process account payments for invoices. * Assist with ordering, set-up, and closing of new manufactured home sales. * List, show, and sell pre-owned manufactured homes.