Amanda Scott Email & Phone Number

Minneapolis, MN, US

As an FI Compliance Associate at Eide Bailly, I traveled to client banks and credit unions to review policies and procedures, test loan files, deposit accounts, advertisements, and dispute resolutions to federal regulations and guidelines. I provided feedback to clients in person, over the phone, via email, and via written reports of our findings and.

Greater Minneapolis-St. Paul Area

As a Military Support Advisor at Capella University, I served as a subject matter expert on the use of VA benefits and Active Duty Tuition Assistance, payments, and discrepancies and resulting balance resolution issues. In this position, I worked directly with learners to support their use of benefits and align their funding with their academic mission. I.

Apple Valley, MN

As a Real Estate Collector, I served as a peer leader and subject matter expert in the areas of both consumer and real estate collections. I provided solutions to borrowers facing financial hardship with the goal of mitigating loss and creating sustainable payment solutions. I also processed all aspects of short sale, foreclosure, and deed in lieu.

Apple Valley, MN

As a Consumer Collector, I fielded member inquiries and concerns on loan-specific issues and provided premier member service with the goal of mitigating loss and sustaining long-term relationships. I maintained an average delinquency of 0.63% against a department average of 0.75%. I managed an average of 1,411 accounts per month against a department.

Shakopee, MN

As a Personal Banker, I sold deposit, credit, loan and home equity accounts, exceeding challenging cross-sell goals, and enhanced customer relationships by completing comprehensive financial profiles. I maintained perfect client satisfaction survey results, ranking in the top 5% district-wide. This role included coaching tellers on client interactions and.

Bachelor Of Arts (B.A.), Communication, Journalism, And Related Programs

Education record