Selling tickets to live events, handling ticket exchanges and responding to customer questions and complaints.- Trouble-shooting sales problems, upgrading seating assignments to increase customer satisfaction, referring theater memberships.- Provide service in multiple venues using the appropriate ticketing system for that venue.

- Updated fleet of twelve vehicle reservations to utilizing Google Forms and Google Calendar- Updated fleet reservation rules to encourage responsibility of drivers- Established a clear naming structure of fleet vehicles to aide in usage management- Effectively communicated with insurance company, mechanic shop and auto body shops on a regular basis- Upgraded the invoice spreadsheet from Microsoft Excel to Google Sheets- Managed all incoming invoices from vendors and contractors - Communicated with contractors and vendors - Effectively shared information, files, calendars utilizing Google applications - Sheets, Calendar, Docs- Co-managed Cyber Lock smart key system for school-wide key security- Managed multiple Cyber Lock keys for seasonal coaches, substitute teachers and contractors.- Co-managed Facilities preparation and clean up for multiple events on campus such as Open Houses and Graduations- Effectively managed multiple summer interns job applications, paperwork, and time cards each summer- Supervised an SJSU Intern in spring of 2018; taught invoice management and budgetary predictions for the following school year, communication with contractors and vendors, the process of hiring summer interns, and managing the Graduation contract-employees of over twenty individuals- Co-managed Spiceworks Help Desk Facilities requests and communicated with staff on campus- Assistant Coach for High School Swim Team (2016, 2017, 2018), Junior High Swim Team Coach (2018), Assistant Coach for High School Girls Water Polo (2017)- Coached High School Swim Team to CCS (2016, 2017, 2018) and to CIF State Swim Meet (2018) for one swimmer

- Composed and distributed documents between DJS Employees and Customers- Drafted proposals, invoices, change orders, and audits of completed works- Managed calendar for projects, touch-ups, and sample painting- Communicated consistently with customers and employees- Maintained a detailed record payment transactions of customers- Introduced more technical aspects to the company, such as iPhones, iPads and apps to enhance productivity- Used Quickbooks to manage payroll on a weekly basis

- Compose and distribute submittals and RFIs between the architects, the owner/general contractor, and the sub-contractors - Draft purchase requests and change orders- Coordinate meetings between the sub-contractors, architects, and owners/general contractor - Receive and file the onsite project development reports regularly and maintain the project details for the organization - Track Man hours worked onsite - Manage the assistance of electronic scanners with security guards - Issue security badges for all contractors - Utilize MSS software and MS Excel to prepare statistical man hour reports on a weekly basis - Troubleshoot and resolve any electronic problems that may arise with the electronic scanners - Maintain a detailed record of confidential meeting minutes - Provide strong administrative support to the owner/general contractor, for this $500 million dollar project

- Demonstrated a high level of energetic response to every customer, on the phone or in store.- Followed proper exit procedures; explain all warranties and options to customers, thank them and display appreciation for their business.- Maintained an awareness of all promotions and advertisements, by or which included online sales, Groupon coupons, and in-store promotions.- Accurately and efficiently processed customer transactions using computer systems.

- Planned, organized and executed events for a missions trip to Singapore and Malaysia for a team of nine people. - Compiled health information on all team members including: emergency contact information, allergies, immunization records, and health history. - Communicated with Missions Pastor to form initial expenses of team for the duration of the trip- Co-led team meetings once a month that discussed culture and etiquette of Singapore and Malaysia, fundraising tips, and collection of required paperwork.- Co-managed bookkeeping, expenses, paperwork- Developed and organized fundraising efforts which included collaborating with local artist Andy Gridley in a concert fundraiser and a donation-only car wash. - Communicated with international missionary and coordinated schedules for the trip.- Co-managed finances and expenses while on location on a daily basis; we came back to the United States under budget- Coordinated entertainment for community service event

- Facilitated arts & crafts, swimming, rock climbing, zip line, and campfire activities for 150+ youth during summer camp.- Administered first aid in various circumstances, including rescuing three people from drowning.- Improved the Party & Event Program at the Southwest YMCA branch by researching existing birthday programs; worked with branch supervisor and director to form a budget; developed a business plan and presented it to branch director; purchased equipment such as toys, music, and table settings to form party program while remaining under the budget; managed all birthday parties & events located at the Southwest YMCA; and in less than 6 months, turned the budget from negative to profit gaining.

- Operated photocopiers and scanners, facsimile machines, voice mail systems, and personal computers. - Opened, sorted, and routed incoming and outgoing mail. answered correspondence.- Maintained and updated manual filing and inventory.