Amanda Self Email & Phone Number

Covington, Louisiana, United States

-Initiate and maintain regular communication with targeted providers through various channels including peer-to-peer interactions, follow up visits, emails and phone calls.-Serve as the point of contact and liaison partner to Mary Bird Perkins providers in the Northshore region, working collaboratively to highlight the Cancer Center's expertise.-Analyze market trends and competitor movement to develop, implement, and adjust a comprehensive territory strategy

Specialty Benefits

• Provides extensive support in product development, technical and business areas to Medicare Advantage client.• Maintains deep knowledge of customer businesses and relationship to company objectives.• Cultivates productive relationships with business representatives and consults closely to uncover needs and match to available solutions.• Analyzes key competitors to respond to competitive threats.• Researches emerging industry trends, applications, and concepts to enhance products and services.• Organizes client feedback and introduces streamlined process of replying to and rectifying complaints.• Coordinates with internal teams to facilitate prompt delivery of client projects.• Liaises with marketing and sales teams to develop targeted campaigns.• Contributes to team objectives in fast-paced environment.ment with client needs.

• Defined and executed local outreach strategy for patient and provider engagement to consistently exceed market targets.• Managed and motivated employees to be productive and engaged in work.• Accomplished multiple tasks within established timeframes.• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.• Maximized performance by monitoring daily activities and mentoring team members.• Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.• Communicated clearly with employees, physicians, and stakeholders to keep everyone on same page and working toward established business goals.

Touro Hospital

• Built and managed operations for liaison team.• Managed implementation of CRM platform to track varying initiatives within multiple departments.• Established and maintained effective communication with staff, physicians, and community organizations to promote high quality patient care.• Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.• Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration, and general liability.• Spearheaded and implemented new projects to expand scope of engagement.

South Louisiana And Throughout The Louisiana & Mississippi Gulf Coast

• Managed Louisiana and Mississippi Gulf Coast territory for system Women's Health service line.• Completed projects in alignment with target deadlines and financial objectives.• Generated leads through networking, cold calls, and industry connections.• Communicated by phone, email and traveled for face-to-face contact with 75+ accounts across the Gulf South region.• Utilized CRM systems to document client interactions.• Built relationships with customers and community to establish long-term business growth.• Achieved sales goals and service targets by cultivating and securing new customer relationships.• Resolved problems with high-profile customers to maintain relationships and increase return customer base.• Collaborated with upper management to implement continuous improvements and exceed team goals.• Exceeded sales quotas and increased profitability through effective sales strategy and business planning.• Managed accounts to retain existing relationships and grow share of business.• Organized promotional events and interacted with community to increase sales volume.• Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.• Enhanced profitability by developing pipelines utilizing marketing and sales strategies.

• Cultivated relationships with physicians and attorneys to enhance referrals to physician partners.• Leveraged annual marketing, advertising, and donations budgets to gain maximum exposure for hospital.• Created and managed social media campaigns to increase brand engagement.• Conducted market research to identify new opportunities and potential referral sources.• Oversaw preparation of marketing copy, images, videos, emails, and other collateral.• Continually maintained and improved company's reputation and positive image in markets served.• Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors.• Devised content strategy to effectively engage target audiences.• Executed comprehensive marketing plans that consistently achieved targets for increased revenue.• Analyzed and reported on KPIs to validate and demonstrate success of marketing campaigns.• Improved website visibility through development and implementation of SEO strategies.• Wrote and distributed press releases to increase brand visibility.

Lafayette, Louisiana Area

• Worked for multiple non-profit organizations to produce revenue generating events and garner support within the community. This included many functions related to marketing and fundraising along with Operational Management responsibilities.• Led event committees comprised of Board members and community volunteers to drive sponsorships, logistical planning, talent recruitment, artist and chef relations, and auction donations.• Maintained relationships with donors while cultivating new donors for various projects.

Lafayette, Louisiana Area

-Coordinated and executed business investor prospect visits which included customized tours of the area tailored to the prospect’s needs, interests and motivations. Extensive meeting schedules were arranged with with local officials, investors and community leaders to give an accurate overview of the feasibility of the Acadiana area to the potential project.-Managed all marketing and public relations for the organization through various printed materials, public presentations, media relations, board relations, etc.-Oversaw, designed, and implemented bids and responses to RFPs for business recruitment initiatives.-Represented organization through involvement in various community development and governmental initiatives and attending networking and charitable events throughout Acadiana.