Amanda Shaver Email & Phone Number

Create and implement compliance network of 16+ teams for remote work; strategic program vision, project management, risk assessment, mitigation planning and implementation, documentation, resource creation, process mapping, employee communication

Portland, Oregon, United States

Leadership development programs for Black, Indigenous, and people of color and women of all races, DEI strategy and relationship-building, DEI learning roadmap creation/execution, Racial Equity Lens facilitator and consultant, HR Innovation in policies and procedures. Best practices are not enough.

Portland, Oregon Area

Workday Trainer, HR Innovation Team, Learning Consultant, Change Management, Facilitator, Project Management, Curriculum Design, Employee Experience, Culture Development.

Portland, Oregon Area

- Responsible to design the company’s customer service and onboarding strategy- Guided users to drive conversions and engagement- Worked with Marketing team to develop dual-facing client outreach campaigns- Designed automatic and manual email campaigns for different segments of users based on time and behavior triggers- Conducted A/B testing, track results, and re-target to fine tune marketing outreach- Copy writer and editor for digital product and marketing materials- Managed and maintained the company knowledge base- Worked closely with developers, designers, and stakeholders to identify root causes, solve customer issues, and create a consistent branding and vision

Portland, Oregon Area

- Responsible to facilitate onboarding for 12-20 incoming employees. Develop materials, set expectations, evaluate learning, handle corrective issues, and lead training on HR policies, company guidelines, billing processes, and customer service skills.- Develop resources for other departments including weekly leadership meeting guides, supervisor resources, and a training mentorship program; highly regarded by colleagues as a knowledge resource.- Partner with other departmental leadership to develop learning objectives, create initiatives, conduct round tables, and implement training for existing employees. In 2015, have developed and created four site-wide initiatives regarding change management.- Proactively take initiative on 50+ projects per year to design curriculum, enhance training objectives, maximize efficiency, identify and solve potential barriers to site success and streamline development.

Portland, Oregon Area

Portland, Oregon Area

Portland, Oregon Area

Master'S, English Literature (British And Commonwealth)

Advanced degree in English Literature

Bachelor'S Degree, Multi/Interdisciplinary Studies

Bachelor of Science / English + Communication