Amanda Shore Email & Phone Number

Charlotte, North Carolina, United States

Lead high end spa customer service and sales team of 8 direct reports who are responsible for providing clients with the highest level of personal attention. Hire, train and motivate staff; assign responsibilities, appraise performance. ● Built out new spa location from the ground up, growing membership from zero to nearly 2000 in 2 years.● Won prestigious “Rookie of the Year” award, given to the highest performing location in the country for newly opened spas.● Manage all spa operations including payroll, scheduling, inventory, and reporting.● Interact with clients, introducing them to all services offered and selling long term membership plans.● Promote the health and wellness benefits of both massage therapy and aesthetics.

● Sell customers lifestyle/massage membership programs.● Call on local businesses to set up events that would drive traffic to the store and increase membership sales.● Product merchandising and display.● Open store, work register, process paperwork, answer phones, book appointments, handle customer service issues and perform all other in store duties as needed.