Amanda Smith Email & Phone Number

Denver, Colorado, United States

Denver, Colorado, United States

I orchestrate teams to operate in a very fast-paced and nimble environment which is highly focused on a team-first, accomplishment-oriented culture that is passionate about success. Our products have been developed by a world-class engineering team that is simplifying complex business problems to a degree where adoption is effortless. I help bring AI to supply chains in the world's largest companies by optimizing supply chain processes across diverse industries. I excel in driving efficiency, reducing costs, and enhancing team performance. I'm passionate about continuous learning and thrive in dynamic, challenging environments. Looking forward to connecting with professionals in logistics, operations, and analytics to exchange insights and learn as much as possible about Logistics Operations as a whole.

Dallas-Fort Worth Metroplex

- Managed company’s Learning Management System; onboarded new managers and stakeholders to ensure alignment, compliance, and support for Operations teams on the ground in all markets -Quality reported key under-the-roof and over-the-road metrics and extra-departmental collaboration on service solutions to execute company-wide service-level agreements- Managed full scope of the fulfillment process at multiple warehouses and led a team of associates to ensure top-tier delivery service to residents; mentored and assessed the ops team, oversaw independent contractor relations, and coordinated operations staff schedule- Collaborated with Product Development beta-testing new features and applications, problem-solved with Customer Service to answer inquiries via call, text, or email, and assisted in implementing seamlesstransitions/launches of newly serviced properties alongside Account Management-Triaged and dispatched Couriers into efficient delivery routes, retrieved packages, rush deliveries, and special requests from centralized warehouses, and delivered to residents with 100% on-time rates

Dallas-Fort Worth Metroplex

I write SEO Metadata and page descriptions for a re-platformed web site.

Dfw

- Managed company’s Learning Management System; onboarded new managers and stakeholders to ensure alignment, compliance, and support for Operations teams on the ground in all markets -Quality reported key under-the-roof and over-the-road metrics and extra-departmental collaboration on service solutions to execute company-wide service-level agreements- Managed full scope of the fulfillment process at multiple warehouses and led a team of associates to ensure top-tier delivery service to residents; mentored and assessed the ops team, oversaw independent contractor relations, and coordinated operations staff schedule- Collaborated with Product Development beta-testing new features and applications, problem-solved with Customer Service to answer inquiries via call, text, or email, and assisted in implementing seamlesstransitions/launches of newly serviced properties alongside Account Management-Triaged and dispatched Couriers into efficient delivery routes, retrieved packages, rush deliveries, and special requests from centralized warehouses, and delivered to residents with 100% on-time rates

- Scheduled and coordinated thousands of hours for mission management in dynamic areas of operation; built and implemented processes for unit antiterrorism: 100% compliance for inspection- Developed and tracked hundreds of kinetic strike events data; became the go-to reference for all squadron statistics; authored foundational Standard Operating Procedures- Supervised a 12-person team; mentored and oversaw scheduling, training, and performance reports- Supported $51M drone operations with combat planning and threat analysis at the national and global level- Wrote and submitted 700 accurate Achievement Medals; massive awards backlog for unit averted- Assisted and supported the first airdrop of 388 personnel in Operation Iraqi Freedom with reports and briefs