Amanda Smith Email & Phone Number

• Assist with planning and coordination of programs and their activities • Monitor implementation of program policies and practices• Work to keep programs on schedule, within stated budgets and functioning smoothly• Support department growth and development as necessary• Mange multiple calendars for both director level firm members and in-house trainings

• Coordination of cohorts, presentations and programs across multiple departments and companies• Helped guide the registration and selling of seats within a cohort• Maintain and build strong relationships with both clients and colleagues• Special projects as assigned

Manchester, New Hampshire

· Balanced daily cash deposits and bank vault inventory with zero error rate.· Met quarterly sales at 150%.· Processed cash withdrawals, deposits, credit/debit cards, and loan payments.· Delivered prompt, accurate and excellent customer service.· Researched and resolved customer issues on personal savings, checking and lines of credit accounts.

· Designed, wrote and proofread marketing collateral.· Provided all event planning for tradeshows and vendor fairs that clients and partners attended.· Created daily social media posts to create a brand presence on Twitter, Facebook and Instagram.· Managed marketing calendars and budgets.· Build customer databases as well as cleanse and process leads

Business Development Representative · Answered customer questions regarding products, prices and availability· Leveraged lead generation tools to increase profitability and product presence · Contacted new and existing customers to discuss how specific products could meet their needsAccount Manager· Processed an average of 20 invoices per month for a large-scale organization· Calculated figures such as discounts, percentage allocations and credits· Verified details of transactions, including funds received and total account balances· Researched and resolved billing and invoice problems

Hooksett, Nh