Amanda Smith Email and Phone Number

Lead Bartender at the fl.2 restaurant inside the Fairmont Hotel in downtown Pittsburgh. Lead the bar team in changing the cocktail menu seasonally, managed inventory of wine, beer, and spirits. High volume, high guest expectations, craft cocktails.

Implement the POS system and cost structure for all menu items. Manage the floor during service, ensuring a positive guest experience and assisting staff as necessary. Implement employee training and development. As part of the opening team, responsible for writing service standards, hiring and training staff. Events coordinator for the restaurant, responsible for planning, contracting, and billing events and working with Chef to put together event menus with the guest in mind. Social Media coordinator, including weekly email list as well as all social media outlets. Approve and manage all purchasing and control costs. Coordinate the weekly schedule for staff. Ordering supplies needed for daily operations and special events.

Events coordinator for the restaurant, responsible for planning, contracting, and billing events and working with Chef to put together event menus with the guest in mind. Manage the floor during service, touching tables and assisting staff as necessary. Implement employee training and development. Launched brunch in September 2017, writing service standards and training staff. Keep in contact with guest as the Social Media coordinator, including weekly email list as well as all social media outlets. Built and maintained the wine list, both by-the-bottle and by-the-glass. Weekly ordering of liquor and wine through reps and PLCB. Coordinate and write the weekly schedule for staff. Ordering supplies needed for daily operations and special events.

General Manager and Culinary Specialist for the Shadyside location. Responsible for opening and closing procedures, as well as other daily operation duties. Inspire team members to reach their full potential through individual coaching. Ensure all culinary standards are met on a consistent basis. Guarantee the company’s vision for the technique classes and samples is followed through each week. Maintain an organized scullery and prep area, ensuring the pantry is fully stocked to meet the needs of the program. Create and sustain a strong presence on our social media outlets, engaging with our community to generate interest in our store events. Serve as a role model for sales associates in sales generation and customer service by making the customer experience the top priority. Implement visual changes and maintain store standards. Renew customer interest in the in-home program by offering an exciting array of culinary courses. Certified In-Home Design Specialist.

Part of the Marketing Team at Whole Foods Market Wellington, responsible for event planning and instructing cooking classes. Head of the Social Media Team.

Demonstration Specialist for the Marketing Team at the newest store in the Florida region. Assist in organization of on and offsite local community marketing and culinary events. Coordinate and execute daily store tastings, establish vendor relationships, conduct recipe development and cooking demonstrations. Support individual departments with regional/global programs. Assist in spoilage control throughout sampling. Steadily build sales by increasing basket size. Conduct vendor paid sampling and provide feedback reports. Regional trainer for new demo specialist team members.

Catering & Events

Temporary Assistant Innkeeper for a well-known B&B in Poughkeepsie, NY. Responsible for family-style meal preparation and menu ideas. Cared for chickens and small produce garden on-site.