Amanda Smith Email & Phone Number

Remote

• Installed and configured Chocolatey which I used to setup terraform on my workstation to provision AWS virtual machines by using Providers and Resources from registry.terraform.io• Troubleshot value issues on HeidiSQL databases and updated network tables to ensure other admins could connect to the database remotely from home with a secure connection• Installed kubectl by Kubernetes on workstation with chocolatey to remote into docker containers within different contexts and namespaces to write network scripts with netcat, tracert, ping, Zabbix_get • Investigated retention issues between Grafana and Zabbix by checking IDP and Zabbix Agent configurations• Setup and configured Users, Resource Groups, EC2 instances and S3 buckets in AWS • Setup and troubleshot virtual machines within VMware vSphere related to connection, driver and app issues, many times were resolved by installing vmware tools, updating/patching systems or restarting the machines• Opened vendor support tickets with AWS, Zabbix, VMware, Datadog, Veeam and Hashicorp• Attended daily scrum calls stay updated with the team on all the tasks, goals and issues

Kelowna, British Columbia, Canada

• Tracked inventory and client information in Heidisql databases, Jira, Confluence and excel spreadsheets• Setup organization units, group policies, security groups, users and password reset with Active Directory • Added additional RAM, CPU cores or Storage to VMs in VMware vSphere by taking snapshots, and restarting• Troubleshot issues on Windows 10 and Windows 2019 related to emails, driver issues, and software apps• Troubleshot Linux application issues, Office 365 issues and kept systems patched and updated • Performed prep work in the kitchen, organized inventory and kept a clean and food safe environment• Changed printer ink, fixed printer paper feeding problems from the different trays