Amanda Spence work email
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Business Systems Analyst 2 includes participation in commercial enterprise implementations spanning multiple workstreams – reporting, warehousing, MDM, pharmaceutical commercial operations, and specialty data integration. With 7+ years Client Service and Onboarding Project experience, responsibilities are to provide successful Solution Development leadership for clients, focusing on Commercial business needs. Extensive experience in Specialty and Core Pharma. Responsible for providing business analysis guidance and subject matter expertise on multiple specialty integration projects.
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Sr. Engagement ManagerIntegrichainLake View, Ny, Us
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Engagement ManagerClaritas Rx Sep 2024 - PresentSouth San Francisco, California, Us -
Business AnalystClaritas Rx Nov 2023 - Sep 2024South San Francisco, California, Us
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Business Analyst IiIqvia Dec 2022 - Nov 2023Durham, North Carolina, Us -
Project Implementation Specialist/Business AnalystIqvia Oct 2021 - Dec 2022Durham, North Carolina, Us
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Client Services RepresentativeIqvia Mar 2016 - Dec 2021Durham, North Carolina, UsClient Service Representatives are channeled data experts who help world class customers drive business success every day. Every ValueCentric customer has its own Client Service Analyst focused on providing exceptional value and delivering quantifiable business results within the ValueTrak software environment.
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Logistics PlannerPraxair, Inc Jan 2014 - Mar 2016Danbury, Ct, UsAccountable for day to day route management/planning and strategic improvements to the distribution system, while driving down distribution expenses for several budget managers (i.e. Region Manager, Local Managers, and Corporate Managers).•Provide cost-effective and time plans for delivery of product to customers.•Responsible for the optimization and continuous improvement of variable distribution costs while utilizing internal tools and working with the locations for Co2.•Working on key tasks that must be accomplished in a manner that supports and promotes 0/0/0 safety, efficiency, reliability.•Ability to apply financial acumen to decision process to help achieve lowest possible routing solution.•Constant focus on reducing delivery expense while systematically working with regional and corporate distribution team.•Generate, monitor, review with locations, and improve Distribution KPI’s.•Ability to disseminate large amounts of data, while making logical decisions quickly and accurately.•Ability to quickly grasp new PC applications.•Developing and creating reports assigned by center supervisor, corporate management and as needed.•Continue to support OBC integration, report building, data analysis. -
Service Desk Team Leader Manager/Store Service Team LeaderWegmans Food Markets Jan 2011 - Jan 2014Supervisor: Colleen Gannon, Wegmans Sheridan DriveSupervisor: Greg Prister, Wegmans McKinley.•Manage service desk employees by exemplifying incredible customer service.•Leading by example; how to handle customer situation and complaints, as well compliments. •Teaching how to maintain composure, ad presence in front of customers that might be visibly or verbally upset.•Teaching how to think before reacting to provide customers with the best service possible. •Teaching how to listen instead of always talking; building a rapport with customers.•Maintaining payroll through responsible projections, and scheduling, as well reacting to business needs. •Keeping balanced tills with the many different service provided, i.e. lottery, money gram, check cashing, refunds, ticketing, signing customers up for a shoppers club account, etc.
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Front End CoordinatorWegmans Food Markets Jan 2005 - Jan 2011Supervisor: Liz Holguin/Kelly Sombrato, Wegmans McKinley•Supporting role to the part time coordinator on the front end. •Making sure customers have a pleasant experience before and after they cashed out. Supervising cashiers, and flow of business on the front end. •Maintained tight payroll by reacting to business needs and making decisions that could help the outcome of future projections.Customer Service Desk•Worked as a customer service representative at the service desk learning how to provide incredible customer service even when faced with an upset customer.•Learned how to maintain balanced tills, and the constant ability to multi-task with employees and customers. •Created a comfortable work environment for new customer service employees so much so that I became the service desk trainer. Skills________________________________________________________________________________
Amanda Spence Education Details
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State University Of New York At FredoniaEducation; English -
Erie Community College State University Of New YorkLiberal Arts And Science-Humanities And Social Science; Childhood Education
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Erie Community College State University Of New York
Frequently Asked Questions about Amanda Spence
What company does Amanda Spence work for?
Amanda Spence works for Integrichain
What is Amanda Spence's role at the current company?
Amanda Spence's current role is Sr. Engagement Manager.
What is Amanda Spence's email address?
Amanda Spence's email address is am****@****ric.com
What is Amanda Spence's direct phone number?
Amanda Spence's direct phone number is +171697*****
What schools did Amanda Spence attend?
Amanda Spence attended State University Of New York At Fredonia, Erie Community College State University Of New York, Erie Community College State University Of New York.
Who are Amanda Spence's colleagues?
Amanda Spence's colleagues are Anurag Kanishk, Zachary Glorioso, Mary Iken, Sagar Mane, Sritam Roy Chowdhury, Feroz Iqbal, Himanshu Raul.
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