Amanda St Jean Email and Phone Number

Practice Manager/ Northwest Orthopedics/ Northwest Neurology/ Northwest Pulmonology/ Northwest Hospitalist Bentonville/ Dr. Hardin (Physiatry) Hospital Based• Complaint handling and resolution by doctors and patients• Customer Satisfaction Enhancement• Quick Learner• Unsurpassed Work Ethic• Organized• Honest and Loyal• Front-End Collections• New Processes Implementation• Streamline Clinical Workflow• Trained in almost all aspect of a clinic• Cast Application, Suture Removal, Staple Removal• Management of 5-10 employees• Experience with various specialties (PMR, Ortho, Neuro, Pulm, Hospitalist)• Basics of Coding• Great Time Management Skills• Claims Denial Management• Management of Clinical Finances• Excel, Word, Outlook, Epic• Maternity and Surgery Contracts• Commercial and Medicaid Insurance Billing and Guidelines• HIPPA Guidelines• Insurance Appeals

Insurance Billing Sepecialist• Work Insurance Denials• Post Insurance payments• Send in Insurance Appeals• Work insurance and scrub rejections• Send in reconsideration forms• Research our contracts to see if we could appeal certain denials• Work Work Comp Denials

Patient Service Rep- Women’s Health• Answered Phones• Checked Patients in and out of the clinic• Scheduled appointments• OB payment contracts• Worked Insurance Denials • Front end collections, copays, deductibles, coninsurance, OB contracts• Maintained Patient Paper Charts• Supervisory Duties in absence of Manager• Put together Patient handouts Patient Service Rep/ Insurance Rep/ Billing Specialist• Promoted from PSR to Ins Biller to Medicaid, Commercial, and WC Billing Specialist• PSR same as above• Insurance Rep, Extension of Benefits, Records Request, Explanation of benefits to patients• Billing Specialist , posted insurance payments, filed Medicaid claims electronically, worked denials, sent appeals, explained benefits to patients and worked with them to get claims paid