Provide excellent and timely customer service, assist with social media content including video reels, work with systems such as Shopify, Finale, Locate, Faire, ShipStation, Chatra and others, manage, retain and engage new wholesale customers, assist with improving and maintaining website SEO

Provide childcare to children aged newborn to six years old, prepare and offer balanced snacks and lunch, mediate children’s behaviours as needed, plan enriching activities

Cheerfully and promptly greet guests, provide menus and inform the of current promotions, clean tables quickly and efficiently, assist where necessary, manage wait lists and upset guests

Managed staff Brought deposits to the bank as required Accurately completed full or specific inventory counts as required

Created a weekly schedule while balancing budgeted hours, requests for time off and staff availability Coached staff based on personal stats to help aid improvement Handled a cash float and nightly deposits Minimized store losses (i.e. theft) Bank runs to deposit large sums and pick up coinage Visual merchandizing

Customer service Responsible to verify nightly cash deposits and asses any discrepancies Responsible for the hiring process as well as training of staff Communicated the needs of the store with head office Ensured our monthly health & safety meeting is held on time Called in and received orders

Kept staff motivated and on task, prep for peak periods Responsible for a cash float as well as regular inventory counts Ensured the store meets quality standards Customer service