Amanda Stith Email & Phone Number

Demonstrates knowledge and understanding of all ASH Fitness products and programs•Answers incoming calls on the ASH telephone system in a professional, accurate, timely and courteous manner•Ascertains the nature of the call and records information in the appropriate system•Provides answers to member questions by following standard policies and procedures•Interacts in a positive, respectful manner and establishes and maintains cooperative working relationships with internal and external customers•Coordinates collection of necessary information, including member co-pays or payments when necessary•Forwards documentation to Research Team for follow up if issue requires additional action•Analyzes information, problems, issues, situations and procedures to develop effective solutions to ensure member satisfaction with the Fitness programs•Researches unique questions using all available resources•Refers difficult issues to Supervisor for appropriate answers•Handles all issues requiring additional action within the necessary timeframes•Manages time to ensure calls are answered within required timeframes and appropriate follow up is conducted in a timely manner•Exercises strict confidentiality in all matters relating to the member experience with the Fitness program•Attends and participates in meetings to discuss issues and foster teamwork among department personnel•Responds to requests from other ASH department personnel, contacting clubs and members as required

United States

• Review aseptic filling records for any errors that operators may have made. Make sure all calculations are correct and information in system is correct with record. Print tags from system for upcoming fills. Prepare sample tags for upcoming fills. Help with projects that will enhance our processes.

United States

Answered incoming phone calls from customers regarding orders placed or to place an order. Answer emails and mail. Type letters in response to mail. Enter information into spreadsheets. Contact and communicate with other departments regarding orders. Contact mail services regarding orders.

United States

United States

United States

United States

Performs independent functions requiring the application of expertise relating to human resources/ personnel/payroll; supervises and trains staff in a personnel office; assigns and reviews work; approves leave requests; and completes annual performance appraisals.Assists in hiring activities: posting job opportunities/scheduling interviews/screening applicant information to verify eligibility/checking references/requesting required background checks/ensuring that appointments made are in compliance with State law.Coordinates new hire orientation with staff; disseminates information regarding employee benefits; informs employees of policies and procedures. Enters and updates employee personnel actions/contact information/deductions/tax withholdings into the payroll system; coordinates and/or supervises timekeeping activities; generates personnel and payroll information reports and verifies accuracy; reviews leave balances for accuracy; reviews compensatory time for compliance with Fair Labor Standards Act (FLSA); monitors Family and Medical Leave Act (FMLA) and shared leave usage; assists with compensatory time and annual leave payouts; oversees and ensures the accurate and timely preparation and processing of a variety of payroll and personnel transactions and related documents; contacts appropriate agency personnel staff to resolve discrepancies and other information necessary to authorize pending transactions. Assists in collecting/verifying/submitting necessary information for position allocation and reallocation requests; enters position information into payroll system; creates and updates organizational charts; Processes position transactions and ensures compliance with policies, procedures, and/or allocation determinations; contacts appropriate agency personnel staff to resolve discrepancies.Completes initial injury reports for work-related accidents and submits workers' compensation claims; Maintains personnel files and other confidential information.

United States

Makes frequent decisions in accordance with agency policies/rules/procedures; maintains calendars/schedules; coordinates meeting logistics.Types/edits a variety of material, which may contain technical or specialized terminology; composes correspondence including some interpretation/application of established policies and procedures; attends meetings and takes notes; transcribes written and verbal communication.Supervises/trains staff performing clerical and other support tasks; plans work assignments; organizes/coordinates workflow; establishes priorities and deadlines; reviews work for accuracy/timeliness/conformance with procedures and processes; mentors/advises staff on work issues; evaluates employees' performance; recommends or implements disciplinary/corrective action; approves/monitors leave requests; reviews documents for accuracy, completeness, and compliance with established policies and proceduresMaintains fiscal records requiring limited knowledge of governmental accounting methods in accordance with established procedures; codes and records transactions to prescribed accounts; prepares and/or oversees the processing of personnel and/or payroll records and/or time and leave records; oversees and/or participates in the preparation of standardized reports and complex ad hoc reports; establishes and maintains complex filing systems; prepares/oversees the preparation of records for storage and/or archiving; maintains correspondence and report files; enters, updates, retrieves information; develops spreadsheets and databases.Carries out assigned responsibilities with considerable independence and makes decisions concerning work procedures/processes; administrative supervisor reviews significant departures from established policies or procedures; performs other related work as assigned.

United States

Types and edits a variety of material, which may contain technical or specialized terminology; reviews documents for accuracy and completeness; serves as receptionist or information clerk; determines purpose of contact; provides general information and assists in preparation of forms; directs individuals to proper destination; receives and distributes messages; and schedules and/or arranges appointmentsComposes routine correspondence; proofreads and/or finalizes letters, memorandums, reports or other documents for approval and signatureEstablishes and maintains filing systems; prepares records for storage and/or archiving; maintains office equipment and supply inventory; maintains records relating to receipt and issuance of materials or equipmentPrepares agency documents such as purchase and supply requisitions, personnel and/or payroll forms, time and leave records and expense accounts; performs math calculations in the completion of forms and records; assists with the arrangement of travel and accommodations, and in the coordination of meeting logisticsProcesses and distributes mail according to established procedures; prepares material for mailing, utilizing automated equipment when applicable; preforms data entry and develops routine spreadsheets and databases; compiles and prepares data or reports from a variety of sources in accordance with specific instructions or procedures; operates and maintains standard office equipmentServes as a lead worker, providing guidance, direction, and training to other clerical employees; reviews work for accuracy, timeliness, and compliance with instructions and proceduresReceives general supervision from a designated administrative supervisor; carries out assigned responsibilities independently within established guidelines; performs other related work as assigned.