- Oversees strategic planning & internal communications for four unique full service restaurant brandsEstablish and oversee timelines for implementation of strategic initiatives - Leads product development process from ideation to introduction- Manages six direct & indirect reports representing culinary, beverage, training, internal communications and strategic implementation disciplines- As a member of senior leadership team, responsibilities include long-term planning, innovation and finding creative solutions to complicated business challenges- Organize cross-functional activity as it relates to new restaurant openings, remodels and acquisitions

- Launched new social Company intranet for 2-way communication to and from the field- Developed eighteen training programs for all hourly and management positions as well as ongoing education and leadership curriculum- Consistent high ranking by senior leadership for performance & contribution- Accolades include:o 6% increase in employee engagement, cutting management turnover in half and reducing hourly turnover by 20%o Improved guest satisfaction by 7%, linked to brand loyaltyo Turned around negative sales trends, total +6% deltao Improved safety and sanitation ratings by 11%o Recognition for Biggest Cultural Turnaround by Jostle, Inc.

- Led all marketing initiatives for the Houlihan’s brand.- Created marketing plans at the national and local level in conjunction with business needs and ensures effective, on-brand marketing programming.- Developed support processes and relationships with operations/restaurant management and franchise partners.- Member of menu team, contributing ideas and content that position the concept for ongoing target-customer relevancy and competitive advantage

- Researched and implemented methods for attracting highly qualified new franchise partners- Managed lead generation- Interviewed and screened all applicants- Insured that legal, policy and regulatory requirements were met - Attended franchise sales conventions & restaurant trade shows

- Responsible for managing all front and back of house employees & overseeing lunch/dinner shifts- Booked, planned and orchestrated all banquet and private functions- Managed all local store marketing activity and maintained client relationships- Performed frequent analyses of income statement: production, labor, provits and controllable expenditures- Increased banquet sales by 33% while in this role