Amanda Stuckenberg Email & Phone Number

Hamilton, Oh, Us

Mason, Ohio

Primary contact for coordinating, implementing and managing quality related systems and certifications to industry standards (ISO 9001, ISO 13485, ISO 17025), ultimately supporting the business and leadership as they focus on driving continuous and sustainable growth within the company. Management representative for client and certification body audits.This includes: management of the corporate internal audit program; tracking the progress of Quality Objectives in alignment with the strategic direction of the company; providing regular feedback to the Officers and Shareholders regarding system performance and opportunities; maintaining a corrective and preventive action program; managing customer complaints and resolution with Leadership; maintaining a quality training program which educates employees as to their impact on the QMS; and monitoring and evaluating supplier performance to ensure compliance.

Provided general support to the Vice President and Operations including contract administration, office reporting, etc. Reviewed and approved all incoming client purchase orders to ensure compliance with applicable terms and conditions. Primary contact for facilities management and coordination of vendor services for a 50,000 sq ft building with a focus on cost-reduction and service quality. Assisted Quality Manager in support of Quality Management System administration tasks, including: continual procedure development and improvement, training, internal audits, external audits. Collaborated with Quality and Information Technology departments to develop and maintain document templates in support of the strategic direction of the business.

Mason, Ohio

Assisted Quality Manager in support of Quality Management System administration tasks, including: continual procedure development and improvement, training, internal audits, and external audits. Collaborated with Quality and Information Technology departments to develop and maintain document templates in support of the strategic direction of the business.Project administration, scheduling and budget tracking. Document editing and reviews to ensure QA compliance, clarity, style, consistency, spelling and punctuation.Coordination of on-site drug testing and safety compliance programs.

Provided legal and administrative support for attorneys at a real estate law firm which handled over 4 million dollars in sales annually. Liaison between attorneys, clients and county officials. Coordinated attorney schedules, court dockets and secured staffing for remote cases. Managed a large caseload of approximately 200 files with little supervision. Analyzed client portfolios and financial data and calculated bidding parameters on over 400 foreclosure sales a month. Prepared court proceedings and hearing packages, provided client support and conducted legal research. Selected to train new employees to follow the firm's policies and procedures.

Enabled victims to participate in the criminal justice system by preparing Victim Impact Statements for the Judges and Magistrates to use in disposition hearings. Assisted Probation Officers with their caseload through office reports, field visits and court hearings. Provided guidance and supervision for adjudicated juveniles to ensure public safety and promote rehabilitation by setting up treatment services and tracking progress. Worked with a team of interns to complete a research project on electronic monitoring.