- High customer service experience by greeting and interacting with customers and ascertaining what each customer wants or needs without supervision- Recommend, select, and help locate or obtain merchandise based on customer needs - Works well under high-pressure times by attending to customers inquiries, maintaining store excellence, and working on registers - Helped keep selling floor stocked with merchandise and organizing the selling floor and stock areas - Timely execution of processing merchandise in the backroom of store by unpacking and censoring all clothing and accessory items as needed - Constant maintenance of backroom area to be organized and ready to receive and flow goods

• Works under the supervision of the Senior Technical Officer for Planning and Coordination • Conduct research to determine best practices and make recommendations for process of development based on CARPHA Context • Conducted interviews with appropriate informants when necessary • Assist with preparation and design of the process of development roadmap document for CARPHA’s new Strategic Plan • Assisted the Incident Management Team to monitor social media management regarding COVID-19 including debunk myths, writing video scripts, developing infographics, extracting informative one-pagers from large regulation documents to make them understandable for the public

- Working outdoors in busy areas with driven, cheerful, and respectful manner- Raise awareness and highlight importance about severity of vision-impairment in Canada - Inform people about the CNIB programs and accomplishments - Encourage individuals to become monthly donors for the organizations - Able to self-motivate and stay on task with minimal supervision from team lead - Engages and facilitates conversation and human contact with people