Collaborate with partners, vendors, and leaders across all departments and levels to identify, initiate, lead, and manage a portfolio of technical and operational projects throughout the project lifecycle with varying project outcomes to include: SaaS product implementation, process initiation, process optimization, integration, and automation. Use a mixed agile and change management approach to lead the IT project management team, to meet the needs of stakeholders, to achieve project success, and drive process improvement and functional strategy within the organization.

Oversee IT project and product management, strategic direction, budget and contract procurement for the Office of Early Childhood which includes the Division of Community and Family Support, Division of Early Learning Licensing Administration and the Division of Early Learning Access and Quality. Strategic management and oversight working in collaboration with division leaders to develop, implement and maintain Salesforce applications and ensure teams oversee the entire project life cycle by working with program stakeholders and vendors to gather business requirements, create and approve user stories and acceptance criteria, work prioritization, approval of work, UAT, regression testing, defect management and quality assurance.

• Product owner of the Early Intervention Data System in Salesforce with over 600 end users and 1000+ community usersProvided oversight of 20 regional programs to ensure program and fiscal compliance by conducting focused monitoring, investigations, issuance of findings of non-compliance, and performance improvement plans • Provided training, coaching and targeted technical assistance to early childhood vendors, service providers, stakeholders, and staff to improve processes, communication, and program implementation to improve outcomes for children and families• Managed the Data and Quality Improvement Team responsible for implementation of the Colorado Federal Part C -Early Intervention Program• Created an assessment tool to objectively measure IFSP qualitative data using a matrixed analytic rating scale which resulted in an improvement of quality ratings from a baseline of 0% to 45% within one year• Served as the Fiscal Manager and Dispute Resolution Officer for complaints, mediation, and due process procedures

Responsible for the management, development and overall success of the Early Intervention and Family Support Services Departments; oversight of Early Intervention Services, Family Support Services, and the Autism Spectrum Disorders Program.The purpose of the Family Support Services Program is to assist families providing at-home care to family members with intellectual or developmental disabilities. Family Support Services are designed to ease the financial and emotional strains of having a family member with extraordinary needs.Colorado's early intervention system is designed to guide families and support infants and toddlers who need extra help developing and learning to reach their fullest potential.Imagine! is the organization responsible for coordinating the local early intervention system in Boulder and Broomfield counties.

Amanda Sutton specializes in business analysis to determine training and development needs. With expertise in behavioral assessment, change management, training development, and process implementation, she has developed a skill set that supports business expansion and transformation. She provides customized consulting services and has applied industry experience in management strategy, communication initiatives, motivation inventories, leadership strategy, feedback cycles, and functional competency models. Amanda has held various professional and consulting roles including Director of Operations for a web-based service company, Training Manager for a behavioral service agency, and Human Resource Consultant for an innovative hospitality company. Amanda has provided consultation services to clients spanning multiple industries from automotive retail to social service.

Analyzed monthly billing revenue and created a strategic managed growth plan to expand client base and increase revenue. Plan implementation resulted in a 100% increase in client base and a 600% increase in monthly revenue.Analyzed current business need and implemented operational processes to facilitate staff growth of over 50% to meet growing business needs.Established and managed billing practices and protocols which resulted in a reduction of billing errors from 10% to 0.25%.Evaluated the effectiveness of Applied Behavior Analysis (ABA) services (direct therapy, supervision, assessment, parent training) to ensure quality of delivery and exceptional service which resulted in increased program effectiveness and increased contract maximization.Created operating procedures and organizational policies to meet minimum HR and HIPAA compliance laws (e.g. mileage reimbursement, drive time, HIPAA compliant technology and software), established business goals and objectives, and set direction for executive staff.Communicated and collaborated with clinical leadership team to ensure company mission, philosophy and procedures are embraced to continuously improve business development and improve the therapeutic model.Ensured that all aspects of the organizational and clinical model followed and met state, federal and billing (e.g. Insurance providers, Regional Center, Private Pay) compliance guidelines, HIPAA and patient confidentiality standards, and best practice from the Behavior Analyst Certification Board (BACB).Managed overall organizational operations including; business operations, program and staff evaluations, hiring, staff training, billing, scheduling, payroll, staffing, clinical services.

Managed field-based training operations and staff to guarantee optimal performance and customer service