Amanda King Email and Phone Number

- Design and maintain attractive merchandise displays with strategic product placement to maximize sale opportunities - Build relationships with customers by providing accurate product knowledge and notable customer service - Receive and manage the product organization for the Toronto Maple Leafs, Toronto Marlies, Toronto Raptors, Toronto Argonauts and Toronto Football Club across Scotiabank Arena, BMO Field and Coca-Cola Coliseum- Manage payments and end of day reconciliations with accurate accounting of daily sales - Achieved a shrink reduction of 68% in the 2023-2024 Toronto Maple Leafs and Raptors season

- Managed all inquiries and pre/post-event tasks, including client communications, site-visits, contracts, payments and feedback collection- Prepared P&L reports to assess monthly sales and expenses; conducted an opportunities analysis to increase revenue and reduce spending- Managed an events team of 10; prepared event-specific itineraries, schedules, contracts and processed payroll and reimbursements - Created and maintained training manuals, with the company values, team efficiency and client satisfaction as a top priority - Exceeded the 2024 Q1 sales goal by an additional $20,400- Successfully coordinated notable events; Distillery Winter Village, Holt Renfrew x COPS residency, Canada's Bridal Show, and Dairy Chill x COPS

- Delegated fulfillment of all internal and external purchase orders, and arrange shipments- Efficiently responded to all customer inquiries, contributing to maintain rewarding relationships- Processed payments on a weekly basis from account receivable summaries and inventory reports- Assisted with Amazon Seller Central operations, inventory management and shipping coordination- Supported the planning and execution of the 2022 marketing plans and strategize future campaigns

- Analyzed sales data to create monthly goals, promotions and supporting social media content- Researched current market trends and develop products to improve company profitability- Managed Canwax social media accounts and content calendar - Administered the Canwax 2022 rebranding and marketing plans through content creation and in-house materials- Collaborated with management to maintain promotional inventory through Google Sheets

- Receive purchase orders from 3D Cart, prepare invoices through Quickbooks and collect payments via PayPal and E-transfer- Successfully organize and manager the invoice filing system- Prepare Canada Post, Fedex and UPS shipping labels, and distribute packages throughout Canada and USA- Dedicate order-related tasks to coworkers based on company and customer needs- Assist with providing solutions to customer inquiries and processing purchase order adjustments

-Prepared donation request letters and connected with potential donors for Paws in the Park, National Cupcake Day and Easter Eggstravaganza fundraising events-Assisted with animal interviews on Etalk, The Marilyn Denis Show, CP24 Breakfast and The Social at Bell Media Studios-Planned and executed the National Cupcake Day event and successfully raised $6,000 to support Toronto Humane Society-Assisted with hosting and presenting to corporate groups for Team Experience Day

- Managed the company calendar, including team meetings and client conference calls- Prepared multiple employee expense reports, and allocated purchases to appropriate projects- Coordinated travel arrangements and detailed itineraries - Maintained the sample library; rotating samples based on industry trends and recommendations from team members, contractors and external sales representatives - Prepared start-up, close-out and other relevant documentation packages for new and completed projects - Successfully organized the office relocation in December 2017

-Achieved a personal sales goal of $60,000 during the month of January 2017 which contributed to 15% of the overall department sales-Responded to guest inquiries, concerns or complaints in a timely and professional manner-Completed a variety of guest and department reports on a daily basis-Provided detailed information such as rates, promotions and packages which led to successfully achieving personal sales goals

-Prepared monthly invoice packages with back-up documentation and cheques for senior management to approve-Created a certification log for Greystone Project Management supervisors to accurately assign tasks to onsite employees-Assisted with the policies and procedures upgrading to the Health and Safety Program-Organized and filed invoices, statements and project documentation

-Managed a team of four and improved overall sales through coaching on customer service and product knowledge -Successfully opened and closed the store with accurate accounting of daily sales, cash calculations and bank deposits-Developed seasonal merchandise plans and store layouts by creating and integrating appealing, trendy displays-Assisted with scheduling staff based on a bi-weekly rotation roster