Amanda Telgen Email & Phone Number

Twin City, Ga, Us

Twin City, Ga, Us

Management of CRM, operations management, project management, Lumen circles recruitment and sales. Provide support for the adoption team, sales leadership, support/service teams, ISBN management, and product teams.

Recruiting & Operations management for Lumen's professional development offering. Building relationships across the Lumen team and with customers/institutions to promote and grow the outreach of Lumen Circles Professional Development offerings. Troubleshooting with customers and Lumen team to improve processes and address support tickets in Zendesk.Working closely with the leadership team to review revenue goals, manage Lumen's CRM platform, improve operations across teams.

Swainsboro, Georgia

Store manager of 2 retail college bookstore locations. Manages a team of permanent employees along with temporary/seasonal workers. Experience with customer service, retail management, financial operations, and day to day business practices. Consistently low shrink results and excellent inventory management. Received Store manager of the year award during my first year. Promoted to Regional Training Store manager in 2019 to support Region 14 stores.

Statesboro, Georgia

Managed daily office tasks for a local moving company. Processed billing through Quickbooks, collected on storage accounts, processed BOL paperwork, answered phones and helped with scheduling.

Pulaski, Georgia

Managed all financial duties for local nursing home facility. Processed billings patient accounts, monthly room and board, insurance claims, and managed petty cash funds.

Williston, Vermont

Maintained government security contracts across various locations in the US. Processed Billings, collections, and developed processes for various government agencies. Responsible for supervising student workers.