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Amanda Batsford Email & Phone Number

Team Coach l Logistics Master l Venue Sourcing Engine l #EventProf l Engagement Enthusiast at Customer Management Practice
Location: Tampa, Florida, United States 13 work roles 2 schools
1 work email found @iqpc.com 6 phones found area 941, 813, and 407 LinkedIn matched
✓ Verified July 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 6 phones

Work email a****@iqpc.com
Direct phone (941) ***-****
LinkedIn Profile matched
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Role
Team Coach l Logistics Master l Venue Sourcing Engine l #EventProf l Engagement Enthusiast
Location
Tampa, Florida, United States

Who is Amanda Batsford? Overview

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Quick answer

Amanda Batsford is listed as Team Coach l Logistics Master l Venue Sourcing Engine l #EventProf l Engagement Enthusiast at Customer Management Practice, based in Tampa, Florida, United States. AeroLeads shows a work email signal at iqpc.com, phone signal with area code 941, 813, 407, and a matched LinkedIn profile for Amanda Batsford.

Amanda Batsford previously worked as Director of Event Operations at Customer Management Practice and Head of Event Operations - Large Scale Events at Iqpc. Amanda Batsford holds Bachelor Of Science, Hospitality Management from University Of Central Florida.

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Email format at Customer Management Practice

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*@iqpc.com
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Profile bio

About Amanda Batsford

As the Director of Events for the Customer Management Practice, I lead a team of 8 event professionals dedicated to planning and executing impactful conferences in the Customer Experience (CX) space. For the last 10 years I have worked to create high-value events that bring together industry leaders, foster innovation, and share best practices to advance customer management strategies.I oversee all aspects of event strategy, logistics, and attendee engagement - ensuring each conference provides a seamless, memorable experience. Passionate about driving CX innovation, I focus on delivering events that inspire, educate, and connect professionals across the industry.Key strengths include team leadership, process improvement and training, stakeholder collaboration, and delivering exceptional event experiences that align with business goals.

Listed skills include Microsoft Office, Mailings, Advertising, Outlook, and 45 others.

Current workplace

Amanda Batsford's current company

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Customer Management Practice
Customer Management Practice
Team Coach l Logistics Master l Venue Sourcing Engine l #EventProf l Engagement Enthusiast
AeroLeads page
13 roles

Amanda Batsford work experience

A career timeline built from the work history available for this profile.

Director Of Event Operations

Current

New York, Ny, Us

- Lead and mentor a high-performing team of 8 senior meeting planners, providing guidance, support, and career development opportunities- Oversee the planning and execution of 13 events annually, ranging in size from 150 to 4,000 attendees, ensuring seamless delivery and high client satisfaction- Develop and implement team objectives, performance goals, and KPIs, driving alignment with organizational priorities and continuous improvement- Foster a collaborative and high-engagement team culture through regular one-on-ones, team-building initiatives, and skill development workshops- Manage and optimize multi-million-dollars in event budgets, ensuring financial accuracy, cost control, and resource efficiency - Negotiate contracts and secure favorable terms with vendors, venues, and suppliers - Conduct frequent budget reviews and financial tracking to ensure events are delivered within budget, identifying areas for cost savings and efficiencies- Set strategic priorities for venue sourcing and negotiate all vendor and venue contracts; ensuring venues meet the specific needs of each event and stakeholders - Develop and implement training programs to enhance team skills and empower team members with best practices - Champion process improvements across all event planning stages, streamlining workflows and reducing operational inefficiencies - Provide leadership and oversight during all phases of event execution, ensuring timely decision-making and smooth execution - Deliver weekly reports to executive leadership on budget performance, team productivity, cost control, and event outcomes

Dec 2018 - Present

Head Of Event Operations - Large Scale Events

New York, Ny, Us

- Lead and manage a team of 4 Event Managers, overseeing large-scale events and the Exchange team- Conduct weekly reviews to track progress, ensuring departmental deadlines and targets are met- Monitor and review budgets, ensuring accuracy in financial reporting and adherence to targets- Evaluate, update, and provide training on corporate policies and procedures for Event Managers- Develop and present weekly reports on department productivity, cost control, and performance metrics- Facilitate weekly innovation sessions to drive continuous improvement within the team- Lead planning meetings to ensure effective cross-department communication and alignment- Optimize staffing allocation for maximum efficiency during event preparation and execution- Oversee all onsite task execution, ensuring smooth operations and timely delivery- Organize post-event debriefs to identify areas for improvement and enhance future event performance- Manage speaker relations, sponsorships, vendor coordination, and venue logistics for corporate trade shows and conferences

Aug 2017 - Dec 2018

Senior Event Operations Coordinator For Large Scale Events

New York, Ny, Us

Managed speaker and sponsor relationships, ensuring effective communication and timely delivery of all required materials. Sourced, negotiated, and contracted third-party vendors, including AV, décor, and entertainment, to meet event needs. Collaborated with graphic designers to create signage and event materials. Negotiated hotel contracts and managed venue space to optimize flow and ensure cost efficiency, while minimizing attrition costs. Oversaw food and beverage contracts, balancing event standards with budget considerations. Forecasted and managed event budgets, ensuring profitability and accurate bill reconciliation for all event-related expenses.

Jul 2015 - Aug 2017

Event Operations Coordinator

New York, Ny, Us

Managed and executed an average of four 3-day conferences per month, ranging from 30 to 500 attendees, including budgeting, contract negotiation, and vendor management. Created and monitored event budgets, ensuring cost control and alignment with negotiated contracts. Negotiated venue, hotel, and third-party vendor contracts, including AV, signage, decor, and transportation. Served as the main liaison between speakers, sponsors, venues, and vendors, ensuring seamless communication and execution. Coordinated speaker arrangements and managed post-contract sponsorships to maximize value and profitability. Led cross-department teams before and during events, and oversaw the reconciliation of final bills and payments.

Jul 2014 - Jul 2015

Hospitality Consultant

F&G Hospitality

 Be knowledgeable in procedure manuals and brand standards in order to provide guidance and training for each front of house and back of house operational department, as well as each various type of food and beverage outlet so that they may meet and exceed Forbes and AAA standards. Ensure food and beverage outlets are maintaining cash and alcohol integrity by ensuring employees are properly following standard operating procedures.  Evaluate adherence to service standards for all aspects of lodging in hotel operations.  Provide expertise in various areas of the hospitality industry including but not limited to food and beverage management, organizational development, training, sales and marketing. Responsible for maintaining a strong client relationship and act as a liaison with all clients. Be available to expertly answer questions regarding their hotel and restaurant operations, training, country clubs, marketing, human resources and casino.  Create and provide quality assurance reports for directors of hotel in order to promote better customer service and guest relations.  Submit quality assurance reports within a 24-hour turn around time.  Travel 23 days a month to client locations around the world and be available 24 hour, often working 1 am – 6 am as needed for client needs.

May 2013 - Jun 2014

Special Event Coordinator Intern /Education And Training Assistant Coordinator

Maitland, Fl, Us

 Plan for 2013 annual conference; 600 attendees in a destination venue for non-profit organization. Including 3 days of break out sessions, a champagne reception and a ticketed awards banquet.  Assist with negotiations for venue contracts. Book event space, create meal plan and work coordinate with caterer to create the Banquet Event Order (BEO) for all 3 days and plan décor for all sessions, the closing luncheon, the awards banquet and the champagne reception.  Secured $6,000 in donations for a silent auction, and assisted in securing workshop presenters, 2 key note speakers, tote bag donations, and 30 exhibitors. Create event staff and volunteer schedule as well as 3-day event schedule.  Plan tutor training sessions, a leadership summit and 6 symposiums via both online webinars and face-to-face conferences throughout the state of Florida. Create request for proposals (RFPs) to find local and statewide venues. Create and maintain social media marketing plans for social media and blog site

Aug 2012 - Jun 2013

Pharmacy Technician

Hometown Old Country Pharmacy

Worked with the Florida Pharmacy Association to execute mass mailings for session announcements and RSVPs. Kept track of member records and input member data on a rolling basis.Assist with billing, handling inventory, and providing outstanding customer service.

Mar 2011 - Jun 2013

Swim Meet And Events Coordinator

University Of Central Florida Swim Team

 Send out RFPs and negotiate contracts for room blocks and meeting space. Work with over 10 other collegiate team meet coordinators to plan swim meets through out the season.  Coordinate home meets in partnership with the Orlando YMCA Aquatic center as well as all travel and logistics for our team of over 200 swimmers to attend swim meets through out the USA. Submit financial reports and travel reports as well as post event reports to the university to receive funding

Feb 2012 - May 2013

Lifeguard

Red Cross

Certified in: FloridaLifeguard, First Responder, CPR

Jan 2010 - Jan 2013

Special Events Coordinator

Chicago, Il, Us

 Assisted with event promotion and fundraising by participation in target market brainstorming, assisting with local business/prior partners advertising campaign and produced sponsorship packets to promote for events. Brought in over $100,000 in one 4-hour event.  Worked personally with the regional director in the recruiting and hiring process of next round of interns. Responsible for recruiting, informing, organizing and delegating jobs to over 100 volunteers per the 2 fundraising events

Jan 2012 - May 2012

Sports Councilor

Englewood Ymca

Coordinated with other local YMCAs to plan field trips and sports competitions as well as served as a guidance councilor to65 children of the 3 month long summer camp.

Apr 2011 - Aug 2011

Pharmacy Technician/Cashier

Apple Pharmacy

Worked 1500 hours as pharmacy technician and obtained license in 2010* Prepared various reports such as: end of the day reports, sales reports from RX system and insurance billings via Quickbooks,Microsoft Word, Excel, Access, and pharmaceutical RX inputs* Prepared extensive mailings and special promotions. Wrote/designed print and outdoor advertising for 3 years.

Jan 2005 - Jul 2009

Waitress/Busser/Hostess

Daniel'S Steak And Seafood

Assist waitstaff with serving and table turnover. Close down at end of night and help open at beginning of day. Clear tables and keep up with refreshments and bread to every table. Help bar with anything they needed.

Feb 2009 - Jun 2009
2 education records

Amanda Batsford education

Bachelor Of Science, Hospitality Management

University Of Central Florida

Bs, Hospitality Management

Florida State University
FAQ

Frequently asked questions about Amanda Batsford

Quick answers generated from the profile data available on this page.

What company does Amanda Batsford work for?

Amanda Batsford works for Customer Management Practice.

What is Amanda Batsford's role at Customer Management Practice?

Amanda Batsford is listed as Team Coach l Logistics Master l Venue Sourcing Engine l #EventProf l Engagement Enthusiast at Customer Management Practice.

What is Amanda Batsford's email address?

AeroLeads has found 1 work email signal at @iqpc.com for Amanda Batsford at Customer Management Practice.

What is Amanda Batsford's phone number?

AeroLeads has found 6 phone signal(s) with area code 941, 813, 407 for Amanda Batsford at Customer Management Practice.

Where is Amanda Batsford based?

Amanda Batsford is based in Tampa, Florida, United States while working with Customer Management Practice.

What companies has Amanda Batsford worked for?

Amanda Batsford has worked for Customer Management Practice, Iqpc, F&G Hospitality, Florida Literacy Coalition, and Hometown Old Country Pharmacy.

How can I contact Amanda Batsford?

You can use AeroLeads to view verified contact signals for Amanda Batsford at Customer Management Practice, including work email, phone, and LinkedIn data when available.

What schools did Amanda Batsford attend?

Amanda Batsford holds Bachelor Of Science, Hospitality Management from University Of Central Florida.

What skills is Amanda Batsford known for?

Amanda Batsford is listed with skills including Microsoft Office, Mailings, Advertising, Outlook, Event Planning, Volunteer Coordination, Fundraising, and Facebook.

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