Maintain responsibility for the critical organization, prioritization, and scheduling for the General Manager and other senior managers and maintain continuity of office processes in their absence. Execute independent decisions within established guidelines and perform a full range of administrative services, including being the front office administrator to greet visitors, managing a dynamic online calendar, scheduling meetings and conference calls with senior management and external organizations, executing visitor security protocols and supporting office equipment. Maintain Loyal Listeners Club website and promotions.

Directed day-to-day office operations, providing fundamental support to company President and team. Managed accounts payable, receivable, hr, 4 employees and payroll. Oversaw administrative budget. Prepared expense reports and credit card/bank reconciliations. Order parts/supplies and monitored inventory levels.

Provided and maintained multiple required compliance reports and employee. Successfully managed with excellence, the process of staffing and capacity planning. Worked with the legal department to create an automated process of tracking and filing of legal pleadings. Directed day-to-day office operations, providing fundamental support to Credit Managers and Supervisors.