Amanda Tom Email & Phone Number

Newton, Massachusetts, United States

• Supported team of 12 relationship managers. Observed 50+ virtual and in-person client meetings
• Assisted in preparation of executive briefs and presentations for client meetings, demonstrating strong attention to detail and effective communication skills
• Actively engaged in continuous improvement initiatives, regularly updated and enhanced Excel projects to meet evolving needs of relationship management team and align with overall organizational goals
• Maintained Salesforce reporting for multi-million dollar campaigns. Generated Salesforce dashboards and reports for senior management team under Insurance and Asset Owner segments

Boston, Massachusetts, United States

• Implemented Experiential Learning through collaboration with local non-profit organization
• Developed social media campaign alongside journalism students
• Produced a variety of video/photo assets for social media use
• Corresponded with communications and development manager and recorded an interview with LBFE’s executive director
• Filmed and edited promotional video of organization’s participants using professional video and audio equipment and Adobe Premier Pro

• Gained exposure to programs such as Python, MySQL, Tableau, Excel, and SPSS
• Produced successful group project deliverables using large dataset with 12,000+ rows of data
• Standardized data with Excel and created logistic regression models within Python
• Curated visualizations using Tableau to effectively communicate data
• Explored data analysis through SPSS, Excel, and Python while reinforcing the concept of regression and forecasting modeling, visualization, optimization, supervised and unsupervised learning techniques, and text.

Nashua, New Hampshire, United States

• Recorded and collected credit and cash sales of food and beverage purchases
• Created and served company-standard beverages to 150+ customers per shift
• Prepared large batches of loose-leaf tea varieties and effectively managed cleaning tasks
• Handled online orders and 3+ delivery service apps such as DoorDash, Uber Eats, and Grubhub
• Provided timely service to a high-volume quantity of in-store and online customers

Bachelor Of Science - Bs, Economics And Business Administration

Activities and Societies: Asian American Center Intern

High School Diploma