Amanda Ulloa Email & Phone Number

Windsor, Colorado, United States

As the the General Manager, I lead company operations and initiatives, including scheduling, ordering, inventory control, developing policies, and overseeing business growth to address complex challenges, focus on transformational changes, maximize profits, and achieve business resiliency. I also supervise the day-to-day activities, attaining overall performance, managing workforce schedules, and developing operational action plans to maintain the company's competitive position. I liaise with a team of employees, providing guidance, training, and excellent profit & loss forecasts to ensure highperformance and productivity.

Fort Collins, Colorado, United States

During my tenure, I oversaw daily operations, ensuring the efficient functioning of all areas by closely monitoring staff performance, implementing operational procedures, and consistently delivering exceptional customer experiences. Additionally, I spearheaded the hiring process for FOH and BOH while upholding all health code standards during the pandemic to practice flexibility to constant changes. I also administered a team of employees, providing guidance, training, and support to ensure high performance, productivity, and morale by implementing professional development initiatives to cultivate a cohesive team. Lastly, I implemented daily operating procedures, including controlling labor percentages, increasing sales, and ensuring business growth to meet operational and sales targets.

Fort Collins, Colorado Area

In this role, I spearheaded various administrative functions and processes, including composing training manuals, managing two vastly different restaurants, understanding and utilizing P&L statements, managing all FOH schedules, updating all menus, and controlling the POS system. I also created operational policies, procedures, and standards to maintain a consistent level of service or quality, promoting a culture of excellence and attention to detail throughout the organization. Also, I facilitated employee hiring, training, performance evaluations, scheduling, and staff discipline by resolving issues and complaints.

Fort Collins, Colorado Area

My role revolved around leveraging business acumen and sound judgment integral to cost control procedures, wine/cocktail lists, inventory levels, liquor orders, and labor management. I showcased excellent strategic planning and management skills to execute tasks, including booking all parties, controlling guest flow in the restaurant, training the staff to give exceptional service, and understanding health and sanitation procedures. Lastly I boosted optimistic and productive organizational culture to increase morale among workers and drive positive teamwork and job enrichment.