Amanda Vandervort Email & Phone Number

Charlottesville, Va, Us

Charlottesville, Virginia

Successfully launched in-house website through Wix, a cloud-based web development platform, including organization of the layout and continuing to create new content that keeps the site relevant, appealing to new and returning clientsTrack website traffic, page visits, and bounce rate through Google Analytics and use the information to create new marketing campaigns that appeal to untouched demographicsCollaborate with Spa Director on events and promotions in the form of print advertisements in local newspapers, in-store displays, and online marketing through our website, social media, and email campaignsExpand product and service knowledge through one on one interactions with clients to increase sales and retain loyal buyers

Buffalo, New York

Successfully resolve hundreds of complex customer e-mail and telephone inquiries daily through multiple support toolsExceeds metrics including Quality Assurance, Average Handle Time, and Customer Satisfaction Rating Highlight opportunities to increase customer retention through the use of cross selling mobile products and servicesAdvise over a hundred agents at Yahoo in a chat forum as the Point of Contact for accounts related inquiriesDevelop the Williamsville section of the Customer Experience website, showcasing the backgrounds and aspirations of agents to attract job recruiters at Yahoo

Buffalo, Ny

Assisted Marketing Director to meet occupancy, sales, and move-in projectionsScheduled appointments and conducts tours when required for prospective residents and their families for the purpose of converting to permanent residentsDesigned creative flyers, brochures, newsletters, social media campaigns, and basic web blogs for collaborative community outreach effort that resulted in a more active online presence

Niagara University

Founded and managed day-to-day operations at independent student-run news website through WordPress Wrote, edited, and published articles covering on and off campus news, entertainment, sports, and opinionsSelected and managed masthead, including content editors and writersSet up pitch meetings and made final story decisions

Made final decisions on story choices for each episode of student-produced newscastAssisted during studio and field shoots, and set up and conducted on-camera interviews

Syracuse, Ny

Reviewed story submissions, press releases, and pitched story ideas for alternative news weekly Wrote and edited articles covering arts, entertainment, dining, and events in the Syracuse areaSet up, conducted, and transcribed formal interviews

Niagara University

Decided on story topics and wrote, edited, and published articles for monthly Communication department magazineCreated and published advertisementsDesigned and formatted layout on Publisher and InDesign

New York, Ny

Reviewed story submissions, conducted investigative research on upcoming stories for “Hansen Files,” and wrote up pitchesTape dubbed for former Dateline episodesLive logged on Interplay and Ardome for breaking news stories including, “Casey Anthony Trial” Assisted on shoots for shows “The Mystery on Halloween Night” and “My Kid Would Never...”

Bachelor Of Arts (B.A.), Communication And Media Studies

Activities and Societies: Honors Program, Lambda Pi Eta Communications Honors Society, Editor of Communications Department Newsletter.

Education record