Amanda V. Email & Phone Number

Raleigh, Nc, Us

- Provide first point of contact and excellent customer service for all customers including employees, managers, COEs, and HR Business Partners. Support employee interactions via phone, chat, in-person as needed.- Document all customer interactions accurately into case management system and escalate complex inquiries for resolution or otherwise instructed by management in a timely manner. Ensure the information is accurate and adheres to corporate standards.-Demonstrate competency in a variety of HR areas such as benefits, leave and disability, payroll and time management system, compensation, talent management, internal communications, talent acquisition, and general reporting.-Complete transactions within HRIS system to support business needs and ensure employee data is maintained with accuracy.- Provide accurate information, documentation and clear communication in responding to inquiries concerning a wide variety of HR policies, practices and processes- Work with peers and management to support established service levels and quality goals. Participate in teams and on projects as requested- Maintain employee electronic and hardcopy files

-Facilitate New Hire Orientation on a weekly basis (in person and virtually) to introduce all new hires globally (excluding APAC) to Wolfspeed. Content presented includes company overview (what we do as a company), company values, opportunities, and factory environment, safety and security information, benefits, export control compliance and cyber security-Oversees and manages timely execution of onboarding process from initiation and adjudication of background checks, communicating with hiring managers and recruiters, delivering day 1 information to new hires, ensuring compliance of I-9 verification, collection of export control documentation, and assist new hires with completion of onboarding tasks. -Provide first point of contact and excellent customer service for accessHR customers including employees, managers, COEs, and HRBPs. Support interactions via telephone, email, other technology, and in-person as needed. -Provides accurate information, documentation and clear communication in responding to inquiries concerning a wide variety of HR practices and processes, such as new hire benefits and hiring and background check compliance. -Familiar with immigration compliance for employment eligibility of existing employees and new hires. Responsible for tracking and maintaining employment eligibility for 125-150 employees who are on a visa through reverification of I-9 work authorization -Support onboarding team’s efficiency through continuous process improvement of workflow, organization of resources and day-to-day task lists, and make updates to current work instructions to reflect changes through team collaboration-Provide on the job training to new team members and develop new training materials for career development and task management

Chatham County, North Carolina, United States

Cranston, Rhode Island, United States

Cranston, Rhode Island, United States

Cranston, Rhode Island, United States

Bachelor Of Arts - Ba, Elementary Education And Teaching

Activities and Societies: NCAA Soccer, Honor Society

Education record