Amanda Wan Email & Phone Number

• Assess problems or questions to propose solutions and implementing those solutions to improve operational efficiency
• Responsible for: overseeing operations, setting deadlines, monitoring progress, and ensuring deliverables are on time
• Identify and manage potential risks and blockers
• In charge of keeping stakeholders informed, resolving issues, and communicating with higher-ups, clients, and vendors
• Maintaining project documentation and using project management tools such as Agora and Yardi

• Travel to meet client(s) - varying from 1 to 8 clients per day
• Explain the contents of Escrow, Lender, and Loan Broker documents without being legally liable
• Notarize documents, administer oaths, and verify and record clients’ identities

• Organize purchase, sales and rental contracts, disclosures, and documents, including bills pertaining to the transactions
• Generate California Association of Realtor (C.A.R. forms)

• Worked with numerous title and insurance companies, banks, and brokerages to verify critical information such as loan amounts, fees, coverage, and credit for real estate agents and clients
• Managed inbound and outbound mail for FedEx, GLS, title messengers, and US mail in addition to scheduling client pick-ups
• Generated datasheets to track and catalog client data and information using RBJ software to ensure data integrity and accuracy
• Performed the escrow process from initial open package generations to final closing packages for residential, commercial, and business sales, including filing of documents, packaging loan documents, and funding the loan
• Handled all incoming and outgoing calls for the business, while screening for potential fraudulent callers

West Hollywood, CA

• Managed business records and leases, while reorganizing information on managed rental and privately owned properties
• Oversaw the bulk of the business’s personal finance and business accounting on Excel and QuickBooks
• Discovered and corrected a major database issue with missing leases, preventing significant future financial losses in rental lease errors
• Revamped and streamlined the archaic paper log system that was used, replacing it with an electronic document system for faster retrieval and reliable storage
• Performed primary checks on different documents, including invoices prior to secondary checks performed by accounting controllers and accounting assistants
• Proposed a number of modern business practices and ideas which were incorporated into the business model such as converting digitizing all physical files and physical invoices

Temple City, California

• Escrow Officer Assistant
• Assisted with filing, openings, closing, document generation
• Extensively trained on navigation and use of RBJ software for database use
• Organized incoming and outgoing mail for FedEx, US mail, title messengers, and pick-up
• Handled incoming and outgoing calls, along with screening for fraudulent callers

Master Of Business Administration - Mba

Bachelor’S Degree, Business Administration And Management, General

Activities and Societies: Beta Phi Delta, a co-ed community service fraternity

Ged

Activities and Societies: TCHS Advanced Orchestra and TCHS Advanced Dance