Amanda Wayman Email and Phone Number

• Served the needs of top management, conduit for internal communications • Perform day to day tasks to ensure smooth operation • Used technology to improve our business; assist managers coach and develop employees • Excellent customer service, ability to handle difficult situations • Maintained a clean, pleasant working environment • Maintained continued improvement and innovation • Complete all tasks necessary for opening and closing shifts

• Identify existing and potential issues, obtain relevant information, objectively evaluate in order to provide solution • Speak appropriately with a wide variety of people; tailor language to audience; listen effectively; present ideas appropriately • Interpret and explain procedures; overcome objections • Confidently deal effectively with others in favorable and unfavorable conditions • High degree of initiave and judgement in planning, completing assigned tasks and meeting expectations • Lead sales team with training, coaching and team development to drive sales and profitability • Manage New Hire process; paperwork commission structure, pay schedules, sales process, goals, operations, customer service expectations and ongoing relationship building • Prepare and submit a weekly agenda with schedule, follow up and month to date numbers • Plan and conduct events in each market to increase traffic • Recruit, train and develop individuals to become leaders • Create daily, weekly and monthly action plans to meet goals • Maintain product knowledge, sales techniques, customer service standards