• Product Owner of Azure-based customer onboarding automation app, including strategic roadmap• Manage distributed team of perm and contract engineers, business analysts, operations resources• Manage corporate customer implementation processes• Regularly present to CIO and other senior leaders• Mentor junior development resources to improve code quality and productivity• Review architecture designs to ensure performance, reliability, functional accuracy• Create career plans with team members to ensure continued growth and success

• Managed technical program for Treasury Services team • Managed project for Azure-based customer onboarding automation app• Built and maintained Provider Portal feature roadmap, collaborating with all levels of the organization• Designed Azure workflow product for managing Treasury ad hoc work requests • Designed proof of concept using Salesforce.com for customer escrow management• Led effort to migrate development teams to using ALM tools and best practices, increasing project visibility and status

• Built and shipped external-facing Medicare REST API product • Presented regularly to CIO as well as IT teams• Managed distributed team of perm and contract engineers, business analysts, project managers• Introduced agile SDLC processes to ship software more quickly• Developed Enterprise PMO strategic vision, charter and tool framework• Managed consolidated IT program for Network Solutions division• Built Network Solutions IT roadmap from corporate strategic goals• Built and oversaw integration roadmap and strategic plan for newly merged Zelis • Mentored new business analysts on effective process documentation• Managed vendor implementation of new PDM software and migration of legacy system data• Reviewed annual budget and ensured appropriate forecasting for resources and project needs• Coached new/existing project managers on effective gates, controls and metrics for projects• Evaluated software tools for better software development and project management processes • Mentored IT resources on division and corporate business systems, including Service-Now• SME for legacy Stratose software and processes

• Managed team for complex multi-product line customer implementations during M&A integration working closely with Sales / senior leadership• Wrote customer documentation for 2016 HEDIS product, defining data map, receipt procedures, processing details, and return data• Assisted rollout of new product software onto customer site for multi-million-dollar account• Implemented companywide IT policies for data receipt, facilitating faster project TAT

• Oversaw requirements analysis and documentation for Enterprise Development efforts• Facilitated requirements gathering sessions with senior leadership to consider improvements to process• Led offshore (Argentina) team in migration of legacy functionality and data into new application code base• Managed customer conversions to new applications, reducing development support tickets• Developed application UI and middle-tier components using .NET • Architected new SSIS claims capture solution, reducing associated developer time/cost• Designed and developed service broker solution for asynchronous messaging between two legacy systems• Key role in performance tuning existing DB objects • Primary resource for auditing customer financial / claim data, working with business users to prepare audit reports

• Designed and implemented data integration strategy for first major acquisition (NPPN 2008) • Technical/process lead for Network Data team• Supervised team in Atlanta and teams offshore in India• Managed policy and process documentation for Network Data team for SOX readiness audit• Served as data architect for enterprise claims repricing solution • Created data models and ETL processes for automating incoming healthcare provider demographic data• Administered all aspects of 15+ SQL Server 2008 databases• Mentored 20+ developers with script development and performance tuning• Served as SME for all projects involving healthcare networks and Medicare fee-based repricing