• Oversaw twelve client relationship consultants, who advise over 3,000 clients in the South Carolina and Charlotte markets with revenue generating over $2.5 million a month. Responsible for setting clear expectations, driving daily results, coaching, collaborating and following up with project leads.• Established as key liaison with the sales, multi-family research, news, tenant research and analytics teams in the South Carolina and Charlotte markets by organizing monthly collaboration meetings. • Supervised STR data curation efforts pre-integration for 6,649 hospitality records, as well as leading STR clean-up efforts for pipeline and ownership.• Center lead for news who onboarded managers and news captains. Showcased critical solution-oriented skills by designing the Excel reporting for news tracking by streamlining work efforts from 10 hours to 10 minutes.• Successful in driving professional performance, resulting in achieving Team of the Month position three times.• Creative team player who strategized in developing the largest owner review workflow.• Instrumental in testing pipeline leads to identify missing construction opportunities. Worked closely with leadership and development to create a quality-control training for the permit to-do process roll-out.• Improved personal leadership growth by graduating from the 12-week Emerging Leaders Program in 2019.

• Surpassed performance metrics by exceeding overall performance scores with an annual average of 16 interview, a Contact Update Frequency of 98%, an exceeding expectations sale comp rating, while updating listings, capturing deals, completing projects, and leading sale comp and construction efforts.• Top Research Performer in Richmond, March 2019, April 2019, and August 2019.• Motivated teammates to close quality sale comps in a timely manner by developing a standard schedule and reviewing quality opportunities one-by-one.• Managed a portfolio of over 200 contacts in the Austin, Minneapolis, and Chicago markets by exceeding daily metrics and developing techniques to overcome objections to phone interviews.

Assisting in side-by-side training with new hires, as well as equipping current and new customers with product knowledge through phone demonstrations.Lead and motivate my team to achieve sale comp initiatives through side by side support and further training to reveal sale information.Growing a detailed database of commercial real estate information by developing relationships with brokers, owners, and investors.Currently managing a portfolio of over 200 contacts in the Austin market by exceeding daily metrics and developing techniques to overcome objections to phone interviews.Enhancing property marketability and writing at least one news story per month on various market activity.

Developed methods of standardization for operation management and effectiveness.Oversaw multiple branch operation methods to further develop streamline initiatives.Organized and converted company inventory to user-friendly Excel files.Conducted a presentation on completed projects, while streamlining efficiency processes.

Developed a user-friendly macro that records real time, wide band spectral data and holds amplitude peaks.Quickly learned the basics of signal processing and multiple coding languages.Conducted an educational presentation on functionality and benefit of application to all levels of management.