I transitioned the office staff from using Trinet PEO to Sequoia One PEO. I set up time and labor for our hourly employees and managed their time in the Sequoia system. I handled all onboarding and offboarding for the office, including processing them in E-Verify and setting them up with annual state-required training.I managed the operations/hardware team supplies by ordering and creating a par-level system. Additionally, I worked with the Finance Director to manage office budgets. Furthermore, I handled all sheetrock orders and drywall mud for our office. I found a shipping vendor to assist with freight discounts for Canvas products and worked closely with the CEO to help set up off-site conferences for our office.

Managed wide range of office functions from inventory to events planning, meeting coordination and shipping/receiving.Key Accomplishments:Implemented transition from a home cleaning service to commercial/industrial cleaning service, ensured improved janitorial services.Oversaw move from 8K square foot to 130K square foot facility; coordinated smooth transition by sourcing moving company to handle safe relocation of office items and heavy equipment.Worked with office designer to integrate existing and new furniture by conducting furniture inventory and creating documentation with accompany photos.Established and managed office supply inventory, ensuring availability of standard supplies for daily operations.Engaged multiple vendors by collaborating with Alder Facilities Management ServicesFormulated and implemented Covid-19 protocols including provisions of N95 mask, hand sanitizers and limited conference room and office occupation.Created and managed comprehensive security system with controlled access, emergency evacuation plan, and other protocols.

Managed facilities operations including canteen, janitorial services, physical security, vendors, office supply acquisition and catering.Guarded against over-expenditures and funding shortfall by partnering with finance team to set and administer annual office budgets.Interfaced with IT, HR and Recruiting for onboarding and offboarding processes.Engineered office ticketing system in coordination with IT team.Key Accomplishments:Boosted employee morale by organizing office happy hours and monthly entertainment events; arranged annual holiday party for 200 attendees.Initiated a protocol for remote staff to reserve an existing desk through the Google calendaring system during office visits rather than tie up an entire conference room; eliminated concerns regarding workspace availability.Devised a solution for removing expirable snacks from office space by donating to local homeless shelters during the Covid pandemic; served dual purpose by contributing to needy population and preventing unnecessary waste.

Coordinate personnel across functional areas to meet or exceed all client service needs. Work directly with client management teams to enhance business strategies and manage initiatives. Provide accountability for quality control and key performance indicators, ensuring consistently high levels of client satisfaction. Effectively communicate with direct reports to manage service delivery.Lowered costs by providing operating, quality, and staffing expertise to site managers and front-line associates.Substantially improved quality control measures, closely monitoring support operations to ensure proper implementation and superior performance.Trained and mentored staff of 14, providing thorough and timely feedback on employee performance to promptly acknowledge successes and immediately address concerns.Studied client business strategies, using comprehensive knowledge of business needs to regularly recommend service enhancements and increase revenues.Provided and identified personnel development opportunities, increasing overall job satisfaction and employee loyalty.

Directed office operations, expertly managing all real estate, security, and space-related services. Designed and implemented operational procedures, providing guidance and direction to personnel. Managed team scheduling and workflow to provide maximum support availability and utmost quality. Evaluated operational performance, working with HR to set measurable standards and provide appropriate feedback to six team members, ensuring optimal office support.Coordinated crisis management plans and ensured up-to-date regulatory compliance, collaborating with building management to provide safety training and emergency drills.

Planned and successfully executed office moves for 1200 people, managing all space assignments, 70 meeting rooms, and office services staff to ensure uninterrupted access.Effectively managed catering and other vendors, controlling costs while ensuring consistent quality and timely deliveries.Administered security system and provided guidance to staff regarding national safety standards and policies, ensuring all benchmarks were met or exceeded.

Managed all space assignments and real estate related needs. Collaborated with other infrastructure departments to effectively manage 800 spaces and reduce costs using AO (Alternate Officing) System. Updated floor plans monthly to coordinate and support best use of available office space.Organized client meetings and events, securing space and skillfully coordinating resources, catering, and meeting execution to ensure seamless, highly professional consultations.Successfully managed meeting room database, controlling up to 40 rooms, ensuring all space needs were consistently met or exceeded.Earned recognition for high standards in maintaining all common and general use areas, ensuring they were always clean and well stocked in order to best represent company.

Managed and planned all aspects of client meetings and eventsMaintained cleanliness of conference rooms and common floor areasCoordinated and executed catering and additional resources for all meetings and large eventsSecured meeting space for all internal meetingsAO System Back-up support

Installed shipping software at our client sites.Trained clients on how to use our shipping softwareAssisted with trouble shooting issues

-Billing -Claims-Scheduling patients-Answering phones-Typed therapist daily reports for patients