•Manage and support 8-10 counselors.•Created a Counselor Training Program, including a “Counselor Playbook” to streamline and increase the quality and effectiveness of onboarding new counselors.•Conduct counselor observations, evaluate based on created criteria, and provide feedback on strengths and areas of growth.•Deliver engaging presentations for adults as well as high school and college students, utilizing various software, programs, applications, and websites.•Educate a diverse range of 150+ high school, college, and adult students on career exploration, standardized testing, internships, college applications, and post-secondary pathways based on their interests and abilities.•Plan, create, and deliver training courses for staff and clients.

•Designed and delivered engaging and interactive staff professional development to thousands of educators (employees and managers) across 86 schools on various topics at the local, state, and international levels, including eLearning/virtual learning methods and utilizing adult learning strategies.•Analyzed data and created reports related to student, family, employee, and management needs assessments, programming goals, performance indicators, and stakeholder engagement to identify opportunities for continuous improvement. •Coordinated integration of 50 additional assets (Military Family Life Counselors) as division point of contact. Conducted training, devised best practices and resources, and collaborated with school-level administrators on personnel concerns. •Developed criteria and procedures and used them to evaluate the effectiveness of training new counselors at the division and building levels, including surveys of staff.•Instructed educational staff in developing and strengthening their internal training in a train-the-trainer model.•Established the Military School Counselor program, including developing short and long-term programming goals, action plans, milestones, and procedures. •Collaborated with internal colleagues from a variety of departments and facilitated extensive partnerships with external community organizations with a focus on equity and inclusion.•Pioneered a program to inform military families of the college process & military education benefits called "College Options for Military Students (COMS)." This grew from 25 attendees to over 500 annually. •Conducted classroom guidance, parent presentations, small group and individual lessons on career and college readiness, academic and career planning, graduation requirements, STEM opportunities, study skills, & social-emotional lessons. •Interpreted policies to assist counselors, administrators and families while ensuring compliance with state and federal regulations.

•Coordinated school’s first Career Day to expose students to a variety of careers, ensuring diversity in the representation of career speakers that matched school demographics.•Conducted individual, group, and classroom guidance lessons, in accordance with ASCA mindsets & behaviors, including topics of social-emotional learning, social skills, career clusters, emotional regulation, and academic planning.•Reviewed school data often to ensure that the school counseling program is meeting the academic, career & personal/social development of all students.

•Supervised and trained 15 caseworkers, reviewing cases and case notes for training opportunities.•Improved military families’ financial well-being by delivering education and financial counseling.•Ensured excellent customer service, organizational standards, administrative skills, & public speaking.

•An Americorps grant through the Virginia Dept. of Veteran Services Virginia Wounded Warrior Program funded some of the work at Navy-Marine Corps Relief Society.

•Facilitated learning with students who struggle academically in order for them to complete advanced curricula. •Utilized AVID methodologies including WICOR: Writing, Inquiry, Collaborating, Organization, and Reading to Learn, as well as Cornell note-taking strategies.•Fostered small group discussion and Socratic Seminars that encourage analytical and critical thinking

•Trained and supervised team of 20 personnel as Squad Leader and Field Training Officer.•Briefed senior staff of critical and evolving situations.•Overhauled work schedules for over 150 personnel as Watch Bill Coordinator.