• Established business people are my main clientele• Received many positive online reviews• Product knowledge and general understanding of wine & beverage• Worked under Advanced Sommelier and was able to be around many Master Sommeliers & Wine Producers• Trained many employees• Created wine package to further develop wine knowledge• Handled many parties around the bar• Become a very familiar face for regulars • Served many high profile people

• Trained and mentored new employees• Excelled in a fast-paced environment• Responsible for serving celebrities and VIP sections that frequented the restaurant• Provided exceptional service to clientele with high standards of service

• Sold over 500+ units in Waterloo• Handled over $125,000,000.00 of transactions• Created many Agreements of Purchase and Sales, Amendments and Files• Designed Trackers and Templates to keep organized and thorough records• Created a beginning-to-end check list and timeline for all future sales events and launches for our Company• Coordinate on a daily basis between Purchaser, Developer and Solicitors• Manage a team of Sales Representatives and Admin• Constantly learning how to rectify situations that are out of my control• Became a familiar face and voice for 1000+ Purchasers, Agents, Developers and Lawyers

• Was hired as a hostess• Thoroughly understood flow & seating rotations• Moved up to Server• Constantly open and closed the restaurant• Handled many large parties on short notice, organized it to ensure a smooth service• Handled disgruntled guests on a daily basis, turned bad previous experiences into new great ones• Trained many new staff• Achieved sales goals and increased restaurant revenue and personal tips• Increased amount of regulars coming in to the restaurant

• Tracked gas card and 407 transponder usage• Managed reference calls for Human Resources for potential employees• Created and edited documents and messages• Was the face of VW for customers entering dealership