Amanda Zenitha Email & Phone Number

California, United States

Gurugram, Haryana, India

- Spearheaded a team of 4 to build the Induction Program for ~350 new joiners every month in Zomato, Blinkit, Hyperpure, and Feeding India - Conducted ~52 training sessions with 1000+ new joiners for smooth onboarding for 5 teams from Online Ordering, Dining, Hyperpure, Customer Experience, and Restaurant Partner Experience- Headed training sessions for Sales in Online Ordering, Finance, Legal, Secretarial, Restaurant Partner Experience, and Sales in Hyperpure to upskill/ reskill employees- Reduced the knowledge gap between teams through tool utilisations and soft-skill improvement

Gurugram, Haryana, India

- Executed end-to-end partnership process between Zomato’s first physical product, Nutrition and Amazon as well as Flipkart resulting in the launch of the brand on both platforms- Launched third-party brands like Vahdam, Butternut and Co, and Cureveda in the Nutrition funnel- Drove the transfer flow for ~1000 products every month sold through Amazon and Flipkart to enhance customer experience with Amazon being the highest GMV contributor for the Nutrition business- Managed daily Ads spent a budget of ₹10L-40L/ month on Amazon and Flipkart resulting in a boost in product visibility of 24%- Collaborated with Futwork to promote fitness products to 300+ gym trainers in tier 2 & 3 cities - Built the supply chain process for Filled by Amazon shipment which improved the delivery TAT from 5-7 days to 1-2 days

Jakarta, Indonesia

- Led 8 sales executives in serving 180 long-tail retail clients, generating USD 450k annual revenue with a 95% renewal rate in PAN Jakarta and Bali- Individually closed bank partnerships for the overall Indonesia business with BCA Bank, BRI Bank, and Mandiri Bank.

Greater Jakarta Area, Indonesia

- Built Payment Gateway integration for Zomato Pro Indonesia. Managed payment collection, UX/UI, weekly disbursements, and backend accounting with less than 0.6% gateway failure rate.- Contributed to operations for end-to-end campaign activation and maximize city revenue- Processed 200+ monthly campaigns and reduced churn from 42% to 25% in 8 months through the implementation of a minimization system. The role was executed through a team of 4 associates.

Jakarta, Jakarta, Indonesia

- Co-led Indonesian launch of "Sneak Peek" videography advertisement product as the operation's owner with the national head.- Generated 27% incremental revenue in first 6 months of launch through ~200 campaigns with sales, content, and agency collaboration while managing revenue booking

Greater Jakarta Area, Indonesia

Managed all processes related to ad campaign activations and invoices

Greater Jakarta Area, Indonesia

Managed ad campaign activations and organization's payment/performance data.

Greater Jakarta Area, Indonesia

- Prepared lesson plans for ~15 students per class on daily basis in the subject of Mandarin - Established creative methods for an effective learning environment and classroom management

Political Science And Government

Bachelor Of Arts - Ba, Chinese Language And Literature

High School Diploma, Social Sciences