Amanda Murillo Email & Phone Number

• Responsible for understanding the electric generation supplier’s policies both internal and PA Public Utility Commission (PUC) policies• Work in a collaborative, non-biased manner to reply to all inquiries received in the mailbox• Work within the Electronic Data Interchange to review quality assurance and accuracy• Conduct excellent working relationships with other departments in the meter to cash operations in order to resolve complex issues• Complete daily, weekly, and monthly supplier payment reconciliation• Perform complex billing analysis to resolve issues as well as handle variety of information requests and support special projects as needed• Cross train on Supplier Services processes and procedures• Research and prepare along with participate in all PUC Complaints

Pittsburgh

• Analyze electricity agreements, tax forms, and pricing based on market movement • Identify, discuss, and implement possibilities on creating a manageable tax case workload• Create and perform reporting that is distributed to a team to ensure cases are being worked on in a timely manner• Act as a main point of contract regarding tax issues, implementing tax improvements, and closing gaps in processes• Participate in bi-weekly meetings to ensure current projects are accurate and efficient • Successfully cross train members of team to ensure clarity on each value-added task

Greater Pittsburgh Area

Greater Pittsburgh Area

Tax Documentation DepartmentCreated initial process for corporations and high net work individual accounts.Used GoldTier to edit and manage accounts.Reviewed and matched accounts to name, corporation and account number to update and verify existing accounts.Uploaded and approved support documents for tax reporting

Prepare notes for students with a disability for three courses: Analytical Methods, Financial Management and Strategic Management.

Johnstown, Pennsylvania Area

Reviewed, organized and filed all advertising accounts and paperwork.Coordinated prize winner notification process.Followed guidelines to create on air ads for publication advertising.Attended live action broadcasts and assisted listeners with prize drawing applications.Generated quarterly reports to maintain FCC guidelines.

Sign guests in the residence hall.Answer common questions about the university.

Audited drawers twice in one shiftAccommodated customers with any questions and concernsHandled money from customer's purchases

Accommodated customers with any questions and concernsPlaced online orders for customers in-sore and over the phoneProduced bridal registriesArranged items in back stock, as well as new items, dailyCreated merchandise displays for over 300 items; produced tags and labels for all displaysHandled money from customer's purchases and returns as a cashierAccessed database to check inventory for customer inquiries

Bachelor'S Degree, Business Administration And Management, General

Activities and Societies: Economics Club (Vice President), Finance Club, Public Relations Society of America, Latin and Ballroom Dance.

Education record