Amanda Ardalan Email & Phone Number

New York City Metropolitan Area

New York City Metropolitan Area

- Lias with departmental heads to develop business plans and ensure team and company-wide success- Set strategic goals for operational efficiency and increased productivity- Define, implement and revise operational processes for the publisher solutions team- Oversee global client support services- Plan, monitor, and analyze key metrics for the day-to-day performance of the publisher operations team to ensure efficient and timely completion of tasks- Act as a consultant for new clients to craft solutions based on existing Vistar products, and work with product team to develop new products and features as needed

Greater New York City Area

- Define and document the process and support structure for deployingnew clients across Vistar's suite of solutions.- Own client relationships post sales and before production go-live- Act as a consultant for new clients to craft solutions based on existingVistar products, and work with product team to develop new productsand features as needed for priority deployments- Work with product to create processes and tools that allow team toproactively monitor health of deployed networks and pre-emptproblems- Work with 3rd party hardware and service providers to develop easymethods of acquiring and leveraging their products

Greater New York City Area

- Lead Client communication during lifecycle of project - Liaise with Account Manager on progress and agree on appropriate client communication- Monitoring progress of project against agreed plan- Liaise with various internal & external departments to ensure timely delivery of client requests and projects which includes hardware, software, network and content delivery- Weekly formal project updates with client - Day to day management of 3rd party contractors, in particular installation partners. This includes creating scopes, briefing and scheduling of install teams, overseeing schedules and communicating updates to client on a frequent basis - Briefing internal help desk on new projects and associated installation schedules- Preparing project documentation - project scopes, schedule & budget documents - Creation of project folder, updating and publishing of documents to shared server for team use - Accurately capturing & documenting client requirements and obtaining internal and external signoff within overall project plan. - Preparation of quotations and sales orders via Quickbooks- Liaising with finance team and clients on timely billing and in particular any staged payment terms- Communication with vendors, including pricing/ lead-times and preparation / tracking of PO and invoice approval

Greater New York City Area

-Prepared project documentation including project scopes, schedule and budget documents-Supported Project Leads in monitoring status of large-scale projects, including updating of daily status reporting on both internal and external aspects of project delivery-Liaised with Account and Project Managers to provide accurate and appropriate client communications-Attended project meetings, including production of meeting agendas and minutes-Worked with Sales teams and Project Managers to create formal quotes to clients-Worked with 3rd party suppliers and partners in relation to procurement and logistics-Acted as intermediary between Operations and Finance teams to ensure that all revenue generatingactivities are properly documented and communicated to necessary parties-Engaged 3rd party suppliers and partners to assist Project Managers in on-time delivery of aspects of projects such as installation schedules, product delivery and reporting

Greater New York City Area

-Updated daily status reporting on internal and external aspects of project delivery. -Assisted in network setup activity within proprietary web based Content Management system. -Assisted with project documentation and knowledge base. -Engaged with vendors and partners to monitor installation schedules, product logistics, and reporting. -Assisted with product shipping. -Acted as intermediary between Operations and Finance teams to ensure that all revenue generating activities are properly documented and communicated to necessary parties.

Mountain Lakes, New Jersey

-Worked with Director of Public Relations to create a strategic media plan with timed communication pieces to key Lunabrite market segments-Assisted in identifying target markets and appropriate public relations vehicles/new media outlets for each market and develop a list of topics and newsworthy items for each target market-Wrote a series of press releases and submit for publication. -Participated with and contributing to the team on Lunabrite website redesign including SEO, page design, navigation aspects, image selection, copywriting and analysis.-Created a direct mail programs including, but not limited to, the development of email blasts and postcards (hard copy or electronic) for mailing to targeted clients and market segments.-Contributed to ongoing social media campaign and activities on Facebook, build Twitter followers, Pinterest, Google+, Instagram and by creating and submitting newsworthy posts and photos.-Assisted in creating and implementing a promotion program with goal of building audience engagement through prize offerings and contests.-Coordinated meeting schedules for major trade shows and events

Communication And Media Studies

Communication And Media Studies