Amanda Bacchus Email & Phone Number

Mississauga, ON, CA

Toronto, Ontario, Canada

• Team Leadership:
• Led two teams of interns, fostering collaboration and ensuring efficient communication within the team.
• Assigned tasks, set deadlines, and utilized SMART goals to drive project success.Game Development:
• Worked alongside the company founder to orchestrate the creation of ten educational tourism game products, overseeing copywriting, content writing, and outreach to destination management companies and tourism boards.
• Oversaw content creation, from ideation to execution, ensuring historical and cultural accuracy, and alignment with equity, diversity, inclusion, and belonging strategies.Content Strategy:
• Devised and executed a comprehensive content strategy using extensive community-specific research and copywriting, to align with the project's objectives and target audience.Technology Utilization:

Toronto, Ontario, Canada

• Led business development efforts in New York state, Florida, New Jersey, Iowa, and Virginia, building and maintaining relationships with key industry decision makers and conducting thorough market research to identify.
• Conducted weekly and monthly team meetings, contributing statistical insights and strategies to achieve quarterly targets.
• Planned and executed territory-wide marketing campaigns, resulting in significant pipeline generation and driving long-term business growth.
• Created tailored outbound campaigns to key decision-makers in the education industry through cold call, email, LinkedIn, Twitter, Salesforce, and Outreach.
• Achieved 317% quarterly New Sales Contribution quota attainment in 2022.

Mississauga, Ontario, Canada

• Spearheaded all aspects of store operations from fiscal, performance, and P&L management to team development, recruitment, onboarding, customer service, asset protection, inventory, and merchandising.
• Restored profitability and reputation to under-performing stores by optimizing training processes, implementing new service initiatives, and streamlining store policies and procedures, resulting in improved business.
• Consistently exceeded monthly sales targets by over 20%, generating $570,000 in net sales within the first three months.

Mississauga, Ontario, Canada

• Directed all sales operations including report building, sales meetings, payroll and accounting, scheduling, human resources, recruiting, client relationship management, inventory, and leading and coaching over 120.
• Surpassed annual sales target by 22% YTD, regularly placing in the top 3 store locations in Eastern Canada and resulting in annual revenue growth of an additional 2 million dollars.
• Boosted employee retention by 40% through a multi-stage strategy involving team restructuring, teambuilding, and daily group education - saving the company over $130,000 in recruitment costs.

Mississauga, Ontario, Canada

• Analyzed trend reports and collaborated with divisional managers to execute merchandising strategies in accordance with the national company directive, increasing customer traffic by 20%
• Coordinated store creative direction with an emphasis on window display installations, project planning and mannequin styling to increase store revenue by 15%
• Partnered with store director and corporate marketing team to launch in-store trend campaigns and prepare the location for television filming features, such as the “Style-Esteem” segment on ‘The Marilyn Denis Show’

Toronto, Ontario, Canada

• Spearheaded strategic sales initiatives, customer service training, streamlined operations, and enhanced cross-functional collaboration to achieve and exceed sales targets.
• Orchestrated the development and execution of sales processes, including lead generation, customer segmentation, and sales cycle optimization, resulting in improved efficiency and a 20% reduction in turnaround time.
• Facilitated comprehensive sales training programs to empower the sales team with luxury product knowledge and consultative selling skills, resulting in increased metrics (NPS +31%, CVR +20%).
• Led a dynamic team in curating visually stunning store layouts, window displays, and interactive installations, resulting in a 10% rise in average transaction value.
• Conceptualized and executed strategic visual presentations that reflected each brand's ethos and product offerings, resulting in a 23% boost in accessory category sales.

Toronto, Ontario, Canada

• Collaborated with luxury brand partners to create exclusive in-store experiences, elevating Saks Fifth Avenue's reputation as a premier shopping destination and fostering strong vendor relationships.
• Guided a team of visual merchandisers in maintaining visual standards, ensuring consistency across multiple store locations, and promoting a cohesive brand identity that resonates with clientele.
• Utilized data-driven insights and customer behavior analysis to optimize product placement and assortment, enhancing the shopping experience and driving a 10% rise in customer retention rates.

Mississauga, Ontario, Canada

• Oversaw all daily store operations, inventory management, and staff training, resulting in a 20% improvement in overall store efficiency and a seamless shopping journey for customers.
• Executed operational strategies, including staff scheduling, supply chain coordination, and POS system management, contributing to a 10% increase in daily transactions and a 12% reduction in checkout wait times.
• Collaborated closely with the Store Director to analyze sales trends, operational data, and customer feedback, enabling data-driven decisions that enhance store performance and drive a 15% increase in quarterly sales.
• Championed adherence to operational standards and loss prevention protocols, resulting in a 17% decrease in inventory shrinkage.

Mississauga, Ontario, Canada

• Managed inventory levels through diligent stock monitoring, restocking shelves, and utilizing inventory management systems, contributing to a consistent and visually appealing product presentation.
• Coordinated daily operational tasks, including stock replenishment, product organization, and store cleanliness, ensuring a well-maintained shopping environment that aligns with Sephora's brand standards.
• Assisted in the implementation of new store initiatives, such as click-and-collect services, to enhance customer convenience and drive a 15% increase in online orders for in-store pickup.

Mississauga, Ontario, Canada

• Oversaw daily sales operations, including inventory management, visual merchandising, and customer service.
• Initiated innovative in-store promotions and events to boost foot traffic, resulting in a 15% increase in customer engagement and a notable rise in brand loyalty
• Utilized strong analytical skills to evaluate sales data, identify market trends, and recommend product assortment adjustments, contributing to a 12% increase in sales of newly introduced skincare lines.

Toronto, Ontario, Canada

• Designed and executed captivating store layouts that emphasize product diversity and encourage cross-selling opportunities,
• Executed innovative visual concepts, including window displays and in-store installations, that consistently reinforced Calvin Klein's reputation for modernity and sophistication.
• Collaborated with corporate visual merchandising team to share best practices and implement global visual standards, ensuring alignment with Calvin Klein's brand identity across multiple store locations.

Toronto, Ontario, Canada

• Collaborated with merchandising teams to compile and interpret sales data, contributing to the creation of targeted product assortments that resulted in a 10% rise across eye cream SKUs.
• Gained proficiency in utilizing merchandise planning software and Excel to model demand scenarios, enhancing accuracy in inventory replenishment and optimizing stock levels.
• Monitored key performance indicators, such as sell-through rates and gross margin, to inform inventory allocation decisions and contribute to increased profit margins.

Mississauga, Ontario, Canada

• Collaborated closely with clients to interpret design briefs, translating their vision into compelling label concepts that met regulatory standards and enhanced product shelf appeal.
• Demonstrated strong attention to detail, ensuring product label designs were print-ready and adhered to industry-specific advertising standards.
• Collaborated cross-functionally with pre-press teams and print production, ensuring seamless design-to-print transition and maintaining design integrity throughout the production process.

Honours Business Diploma, Tourism - Travel Services Management, 4.0 Gpa

Graduated with distinction: Summa Cum Laude

Bachelor Of Design, Illustration Major, Entrepreneurship & Social Innovation Minor

Creative Arts Diploma, Interior Decorating