Amanda Bartel Email & Phone Number

Orlando, Fl, Us

Orlando, Florida, United States

Miami, Florida, United States

- Managed Front-of-House operations of over 50 employees while providing excellent guest service to thousands of guests per week - Supervised the quality and consistency of our service/food and beverage during daily operations and private events- Oversaw events and communicated with clients / corporate events team to ensure a seamless movie experience; from initial inquiry, finalized BEO and walkthroughs, decorations and dining menus, to event day - Built and planned weekly schedules while monitoring building inventory, order guides and budget for essential items / communicating with vendors

Lake Buena Vista, Fl

- Crafted and shaped the Club 33 brand by providing best-in-class service, hospitality, and engagement in the private club locations on property and at private events, including food and beverage, merchandise, and more- Demonstrated anticipatory service for Members / High Profile Guests and extensive knowledge of the Walt Disney World Theme Parks and beyond while always putting the members and their guests at the heart of what we do

The Polynesian Village Resort

Concierge, Club Level / Suites, Ambassador, Back Office Operations- Provided premium service throughout a Guest's stay including resort and dining reservations, recreation, transportation, and more while problem-solving when needed- Connected and built relationships with multiple departments across property to ensure a Guest’s stay was flawless from check-in to check-out

Lake Buena Vista, Fl

• Guided vacationing families and Guests of the company through property and managed touritineraries including transportation, dining, attractions, and shows• Adapted to ever-changing circumstances such as weather, attraction downtime, Guest’s requestsand needs, and more

Startup• Sole content creator for over three social media channels utilizing a variety of management/scheduling platforms to communicate company branding and promote services• Developed, monitored, and managed social media posts/campaigns including website updates andsite remodel while reporting engagement and insights to department leaders/team

Lake Buena Vista, Fl

• Lead non-scripted group tours consisting of groups of up to 40 Guests through the DisneyTheme Parks, with a set activity/dining itinerary• Assist in daily operations such as park arrival/departure service, parade and firework viewingsections, and any on-call situations that arise

Celebration, Fl

• Maintain Point-of-Purchase displays at over 200 off-property Guest Service locationsthroughout Central Florida to increase ticket sales and utilization• Develop and maintain relationships with targeted Guest Service companies to facilitate andexpand sales and training opportunities

Flower Mound, Texas

• Supervised operations of over 10 box office employees while assuming the leadership role in highoccupancy situations including premier weekends and private events• Led and orchestrated promotion of the brand through all facets of local events whilecommunicating current and upcoming promotions and releases to team

Keller, Texas

Grapevine, Texas

The Contemporary Resort, Lake Buena Vista, Florida

Master'S Degree, Marketing Communication

Bachelor'S Degree, Strategic Communications/Public Relations

Activities and Societies: Graduated Magna Cum LaudeMinor: Social Sciences

Associate Of Arts (Aa)

Activities and Societies: Phi Theta Kappa