Sr. Director, Global Customer Success
Feb 2023 - Apr 2024
AeroLeads people directory · profile
Amanda Bun Email & Phone Number
Customer Success & Support Leader
1 work email found
@zoneandco.com
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 86%
Role
Customer Success & Support Leader
Location
Austin, Texas, United States
Who is Amanda Bun? Overview
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Quick answer
Amanda Bun is listed as Customer Success & Support Leader based in Austin, Texas, United States. AeroLeads shows a work email signal at zoneandco.com and a matched LinkedIn profile for Amanda Bun.
Amanda Bun previously worked as Sr. Director, Global Customer Success at Zone & Co and Director of Customer Success at Zone & Co. Amanda Bun holds Bachelor Of Science, Business Administration; International Business from Xavier University.
Company email context
Email format at zoneandco.com
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{first_initial}{last}@zoneandco.com
86% confidence
AeroLeads found 1 current-domain work email signal for Amanda Bun. Compare company email patterns before reaching out.
Profile bio
About Amanda Bun
Amanda Bun is a Customer Success & Support Leader. Colleagues describe her as "Amanda Bretz is the illustration of TOP talent and career agility - period. With her own (over-the-top) exceedingly high standards, I have to say that I personally witnessed Amanda transition from 5+ core roles in less than 5 years at Rapid7 and example mastery in EVERY single one in an inhuman short order. It’s impossible for me to recall anyone that I have ever seen her aptitude and drive combine in such an impactful way. Amanda was one of the most personally inspiring employees I have ever had the opportunity to manage. Not only would a company be wise to seek out Amanda, that company would be negligent to not seek her out. Having the opportunity to work with Amanda and in a business context is the rare luxury that you know, no matter what, she will over-achieve the highest expectations. She literally is the lighthouse in the fog – the guiding light you absolutely can count on, no doubt, no matter what. I cannot recommend Amanda highly enough and sincerely hope I have the opportunity to team with her again." and "Amanda has been very helpful to us in getting our Rapid7 Nexpose infrastructure stood up and operational. She has been very responsive and proactive. Amanda is an excellent resource!"
Listed skills include Network Security, Security, Computer Security, Salesforce.Com, and 28 others.
13 roles
Amanda Bun work experience
A career timeline built from the work history available for this profile.
Director Of Customer Success
Oct 2021 - Mar 2023
Full-Time Parenting
Career Break
Jan 2020 - Oct 2021
Director, Client Support
Feb 2017 - Jan 2020
Manager, Customer Success & Support
Jul 2015 - Feb 2017
Salesforce Administrator
• Managed, architected and administered the Salesforce CRM application for 100 users• Designed and managed rollout of Customer Community to nearly 3,000 active customers• Architected and managed deployment of Ideas to replace existing product enhancement request submission process from 3,000 customers• Designed and implemented new transactional support survey and annual relationship survey leveraging SurveyGizmo and integrated survey results into Salesforce via API• Developed custom reports, Excel templates, and PowerPoint templates leveraging Conga Composer • Used Data Loader for insert, update, and bulk import/export of data to/from Salesforce Objects• Developed various custom objects, custom tabs, object relationships, and workflow rules that optimized support and post-sales operations• Worked with standard Salesforce objects such as Accounts, Contacts, and Cases – created custom fields and page layouts for these objects• Created and managed various user profiles and field-level security settings for objects• Developed reports and dashboards for various different roles/profiles within organization
Jan 2015 - Jul 2015
Program Manager - Customer Programs
• Led cross-functional initiative to improve enterprise customer satisfaction – improved enterprise customer top-box CSAT by 21% (from 62% to 83%)• Designed and ran new customer onboarding program that ensured customers were successfully deployed• Realized support initiated lead-generation program to produce 20 qualified leads each quarter
Oct 2012 - Jul 2015
Account Manager
• Managed book of 250 accounts totaling over $4M in revenue• Maintained a 92% renewal rate for book of business • Managed enterprise level support escalations to resolution• Architected system for tracking renewal opportunities and managing customer touch points
Jan 2012 - Oct 2012
Account Executive
Aug 2010 - Jan 2012
Sales Operation Intern
Part of a multi-functional team that serves over 50,000 Guests weekly while maintaining superior Guest Service scores in a merchandise location that generates $65 million annually.
Jan 2010 - Sep 2010
Intern
Part of 3 member team of interns that executed an annual campaign which solicited almost $200,000 in donations from around 3,000 donors for an international non-profit company specializing in AIDS relief in KenyaDeveloped intern orientation and evaluation programs that were later implemented by SOTENIReviewed and drafted grant proposals
Aug 2009 - Dec 2009
Sales Associate/Key Holder/Key Visual Associate
New York And Company
Served as senior member and leader of 15 member sales team in a high volume retail location specializing in women's fashionBecame one of the top three associates in credit card sales within first month at the company Managed execution of floor plans and merchandise placementManaged cash and nightly deposits averaging $5000 daily
Aug 2008 - Dec 2009
Treasurer
Xavier University Senior Board
Developed and effectively managed yearly budget of over $70,000, prepared mid-year and year-end financial documents, and organized weeklong Senior Week event for 4,000 studentsEliminated year beginning budget deficit of over $5,000
Aug 2008 - Dec 2009
2 education records
Amanda Bun education
Bachelor Of Science, Business Administration; International Business
Xavier University
Bachelor Of Arts, International Studies
Xavier University
FAQ
Frequently asked questions about Amanda Bun
Quick answers generated from the profile data available on this page.
What is Amanda Bun's role at their current company?
Amanda Bun is listed as Customer Success & Support Leader.
What is Amanda Bun's email address?
AeroLeads has found 1 work email signal at @zoneandco.com for Amanda Bun.
Where is Amanda Bun based?
Amanda Bun is based in Austin, Texas, United States.
What companies has Amanda Bun worked for?
Amanda Bun has worked for Zone & Co, Career Break, Momentfeed, Bitium, and Rapid7.
How can I contact Amanda Bun?
You can use AeroLeads to view verified contact signals for Amanda Bun, including work email, phone, and LinkedIn data when available.
What schools did Amanda Bun attend?
Amanda Bun holds Bachelor Of Science, Business Administration; International Business from Xavier University.
What skills is Amanda Bun known for?
Amanda Bun is listed with skills including Network Security, Security, Computer Security, Salesforce.Com, Vulnerability Management, Enterprise Software, Nexpose, and Information Security.
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