Amanda Chaisson Email & Phone Number

London, On, Ca

London, On, Ca

London, Ontario, Canada

- Environmental Incident Management:Implement Ministry of Environment Conservation and Parks' spill procedures to ensure proper remediation.- Regulatory Compliance and Reporting:Liaise with Resource Productivity and Recovery Authority for accurate reporting and material disposal compliance.- Data Analysis and Reporting:Generate monthly reports on internal resource consumption (water, gas, fuel, electricity) to identify anomalies and reduce GHG emissions.- Waste Management Policy Development: Contribute to internal policies for effective waste management.- Sustainability Initiatives: Drive efforts towards achieving net zero future within the utility.- Customer Engagement and Support: Address customer inquiries regarding electrification and provide relevant information.

- Provide attentive, professional customer service, maintaining accurate records and ensuring satisfaction.- Explain invoices, payments, products, and offers for customer clarity and value.- Assist with resource programs like Ontario Electricity Support, Program Home Assistance, and COVID-19 Energy Assistance.- Proficient in SAP Software and Interaction Centre for efficient task handling.- Offer constructive feedback for process enhancement.- Efficiently manage off-phone tasks like data scrubs, audits, certificates, etc.

London, Ontario

- Managed relationships and identified energy efficiency opportunities for London Hydro's top 100 clients. Handled application processes, including facility tours for efficiency gains. Collaborated with stakeholders for PROCESS AND SYSTEMS UPGRADE PROGRAM from start to finish.- Reviewing, approving, and processing applications for London Hydro under the saveONenergy RETROFIT PROGRAM, ensuring compliance with program guidelines.- Represented London Hydro at public and sector-specific events to promote energy efficiency. Engaging potential clients, and creating value propositions for future opportunities.- Conducted Measurement & Verification (M&V) for non-lighting energy projects. Establishing baseline consumption, analyzing post-installation data for energy savings confirmation.- Performed post-project quality assurance visits to verify incentive-eligible installations.- Managed Tillsonburg Hydro's RETROFIT projects, including application finalization, relationship-building, and overseeing projects to completion. Led the recruitment, audits, and upgrades for SMALL BUSINESS LIGHTING program. Organized Efficiency Champion Awards event for recognizing industry leaders in conservation.

London, On

- Customized electrical designs and prepared associated electrical schematic diagrams using AutoCAD to meet customer specifications in compliance with international, national and internal safety and certification standards.- Carried out lab testing of failed components to determine root cause (and a remedial action plan).- Developed cross-functional expertise in both closed vessel and open channel departments.

- Constructed lighting control systems for high-intensity discharge (HID) lighting, from the preparation of AutoCAD design drawings to fabrication to functional and insulation system testing of the lighting control panels.- Responsible for carrying out a preventive maintenance program, whereby Ecopower staff would visit installation sites twice each year to verify the proper operation of the lighting control system and carry out corrective maintenance activities as required.

- Proficient laborer at an electrical contractor specializing in service upgrades.- Expertise in utilizing a variety of hand- and power-tools for installations and wiring systems.- Hands-on experience in electrical equipment installation and industry-standard work practices.

-Assisted customers with a wide variety of electrical questions and product selection-Highly motivated sales associate-Cut and prepared wire for customers

Electrical Engineering Technician, Electrical Engineering Technician

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