Amanda Sant is a Technical and Professional Writing Intern at Idaho National Laboratory. She possess expertise in public speaking, editing, technical writing, customer satisfaction, flexible approach and 10 more skills. She is proficient in German. Colleagues describe her as "Working closely with Amanda in the BYU-Idaho Online Writing Center was very rewarding. As a writing tutor, she worked diligently to help each student reach their potential. Whenever I overheard some of her tutoring sessions, I was always impressed with the way she communicated with each student. She spoke to them professionally and in a way that showed she really cared about their progress. The students who worked with her consistently throughout each semester saw great improvement in their ability to write essays and papers, which speaks to Amanda’s capacity to connect with others and bring out their very best. When she became a supervisor in the Online Writing Center, it was my privilege to work with her then as well. Among other things, she wrote a comprehensive training manual, prepared presentations, led training meetings, managed quality control, and continued to tutor students. Amanda knows how to carefully and professionally navigate the occasional “hard conversation” with underperforming employees, and those she would meet with left those interactions eager to improve their tutoring efforts. Making things better for everyone is something Amanda has an innate ability for, and all of her honest efforts helped improve the center, its employees, and those who used the tutoring services. Without any reservation, I recommend Amanda for any position she pursues. She will be an irreplaceable asset and loyal contributor wherever she is employed." and "Amanda is a gifted writer, editor, and leader. She was the supervisor for the Brigham Young University-Idaho Online Writing Center for about a year. She managed the day-to-day aspects of employee management, client satisfaction, quality control, and training. Under her leadership, operations ran smoothly and efficiently. She led a team of tutors to unparalleled growth, productivity, and client satisfaction results. In addition to her leadership, she played a vital role in the restructuring of center operations which led to better budget efficiency and significant cost savings for our organization. Amanda is a talented writer and editor. She demonstrated this through her success in the English program at BYU-Idaho and her nomination for the Larry H. Thompson English award. Her writing is clear and strong, and her abilities to analyze and synthesize are extraordinary. She is gem, and she'll be asset to any organization. "