• Responsible for HopeKids North Texas chapter public initiatives including marketing, all internal and external communications, and public awareness materials needed to enhance brand and visibility• Planning and coordination of all fundraising events  • Identification and preparation of grant proposals• Development of new funding opportunities• Cultivation of monetary and in-kind donations and the stewardship of those relationships• Manage and steward a portfolio of individual, corporation, and foundation donors and prospects• Responsible for overseeing the implementation of HopeKids’ ongoing calendar of events• Prepare annual strategic plan in collaboration with the National Director of Operations•  Manage local State Board positions• Execute contracts in conjunction with the National Director of Operations• Ensure organization policies and procedures are implemented and adhered • Prepare and manage annual budgets for the North Texas Chapter• Responsible for financials and operational success for HopeKids North Texas

• Serve as business lead for division and on enterprise-wide projects and initiatives. Ensure timely and quality completion of initiatives. • Establish consultative working relationships with internal stakeholders to identify, prioritize, coordinate, and complete initiatives. • Provide decision support to senior management across the enterprise to determine plans of action for the resolution of issues and adoption of new processes, policies and procedures. Serve as a decision maker or escalation point for decision support.• Facilitate and participate in user group councils, steering committees and project team lead meetings.• Provide support for key activities including data collection, metric definition and analysis, root cause analysis and resolution. • Monitor effectiveness and success of new processes, procedures, products, system support and coordinate the fine-tuning efforts• Foster working relationships with executive level personnel, internal and external consultants, vendor/trading partners, and enterprise-wide core areas of the company

• Managed project implementation activities for 36 Texas Enterprise National Accounts, Blue Cross Blue Shields’ largest corporate clients (greater than10K member lives)• Identified opportunities to improve project efficiencies and operational process changes to enhance overall client experience • Responsible for providing guidance and support to staff of 12+ Client Implementation Consultants and Implementers by navigating major project hurdles• Led multi-disciplinary teams simultaneously, representing various internal operational areas, accountable for installation project management and proposals• Responsible for developing executive level data analytics for Group Experience Team with software such as Salesforce, Tableau and other reporting tools

• Responsible for leading all client initiatives and accountable for Enterprise National Account operational activities • Coordinates and drives internal and external implementation processes for major initiatives • Leads multi-disciplinary teams, representing various internal operational areas, and accountable for installation management• Ongoing collaboration with the Strategic Account Executives to identify benefit options to meet customer needs• Lead development and coordinator of benefit forms for accurate completion, submission, and progression of all benefit related activities• Drives the identification of opportunities for process improvements within the implementation, operation, and client experience

• Responsible for analyzing the cost and quality of healthcare plans for Blue Cross Blue Shields largest corporate clients, and delivering those results in a meaningful way• Collaborating with senior level corporate clients to build a deep understanding of the cost drivers within their health plans and evaluating overall quality impact of plan initiatives.• Analyzing healthcare trends, identifying and forecasting future areas of concern while using one of the largest medical databases in the county• Working with account executive leadership to accomplish both short and long term actionable solutions for clients and their objectives

• Managed 4 primary healthcare clinics in the areas of finance and overall operations under direction of the Vice Dean of the School of Nursing• Oversaw 13 accounts including all cash flow within the Clinical Enterprise office • Responsible for billing over 90 internal health accounts and 10 external accounts monthly• Prepared and developed budgets, financial reports and forecasted future growth for School of Nursing Dean, Vice Dean and Associate Deans• Established, maintained and invoiced all contracts for faculty and staff • Supervised a staff of 17 individuals including hiring, firing and disciplinary issues• Managed and balanced all monthly ledgers for the Clinical Enterprise office • Assisted in grant coordination and post grant financial responsibilities• Analyzed clinic reports and patient survey data to monitor operations for key performance indicators• Managed the credentialing process for multiple Nurse Practitioners• Responsible for clinical regulation compliance• Oversaw inventory efforts to reduce costs and maximize purchasing power