Amanda C. Email & Phone Number

Boston, Ma, Us

Indianapolis, Indiana, Us

Reporting directly to CLO and promoted from subsidiary to become trusted advisor for $150 billion business to advance strategic direction of development for 8000+ managers and leaders. Provide leadership to 18 direct reports to standardize project management and measurement processes. ● Support succession planning by introducing hi-potential programming to retain and develop diverse leaders. Achieved 48% diversity in leadership programs, 100% retention of participants, and 100% satisfaction scores. Implemented tracking & reporting in Workday, developed PowerBI dashboards to get data insights. ● Consolidated leadership program portfolio, addressing gaps and creating a development path aligned to the leadership pipeline. Increased employee retention by 8% and increased leadership programs surveys from 80% to 100%. Implemented strategic communications across org. ● Delivered enterprise leadership programs that increased employee engagement by 10% and improved leadership effectiveness scores up to 20%. Providing guidance to business aligned Learning Consultants.● Partner with HR, DEI, Culture, Communications and senior leaders to design solutions that support business goals and integrate into flow of work. Cultivate external relationships with Blanchard Co, Harvard Business Publishing and other leading experts to offer relevant resources or partnership opportunities in leadership development.

Boston, Massachusetts, Us

Reported directly to the Chief Clinical Officer leading learning strategy for over 5000 managers and associates. Oversee operations and policies for onboarding, technical and soft skills training, and lead integration activities. Provided leadership to 3 teams, consisting of 20 direct and indirect reports.● Onboarding: Partnered with business leaders to accelerate performance of customer service new hires by redesigning training and introducing soft skills training. Increased satisfaction rate by 20% within 6 months.● Talent Development: Built behavioral health content catalog with 20 topics to support staff credentialing needs; established ongoing training and elevated learning team as trusted value added business partners, transforming service delivery within 3 years. LMS implementation and management.● Systems Implementation & Integration: Collaborated with Anthem to integrate systems with enterprise, identifying consolidation opportunities and cost savings; obtained buy-in from multiple leaders to merge contracts across Anthem enterprise. ● Leadership: Fostered cohesive and collaborative team, creating opportunities to upskill and develop talent in different areas; increased employee engagement and satisfaction, resulting in strong retention.

Boston, Massachusetts, Us

Hired for deep and unique combination of training and talent management expertise. Built team, systems, and processes to meet strategic business goals. Developed talent development programs, performance improvement strategies, and manager and employee development aligned to organizational development needs.● Onboarding: Streamlined onboarding processes to enhance employee onboarding experience, resulting in 18% increase in satisfaction in six months. Coordinated and influenced a cross-functional team to define and streamline pre-hire processes for new hires’ first 30 days. ● Performance Management: Implemented HR Performance Review technology. Revamped performance management cycle collaborating with HRBPs; engaged both leaders and employees to achieve 100% completion. Improved the Performance Management Distribution Curve by 15% in one year through best practices implementation and education for HRBPs and managers.● Leadership Development: Developed multiple resources for leaders, curating materials and sharing best practices; received well by leadership developing culture of improvement and learning. Delivered monthly skills-based training engaging 77% of managers with 96% satisfaction. Provided on-demand and just-in-time learning opportunities. Used employee engagement surveys and partnered with C-Level leaders to design and deliver a customized 6-month Manager Training program. ● Employee Engagement: Principal Talent Management communications strategist, designing intranet pages and resources. Engaged over 4000 employees across the enterprise, achieving a 91% satisfaction rate. Additionally, developed and implemented a customized Accountability model with supporting training to drive accountability across the organization.● Talent Management owner of HRIS implementation, partnered to successfully simplify talent management processes. Leading system training for managers and employees.

Medford, Ma, Us

Wilmington, Ma, Us

Principal Talent Development strategist to develop systems, processes, and programs for startup organization. Served as trusted advisor and implemented innovative tools to deliver Agile performance management model. Delivered training on talent process, leadership skills, and facilitated change management. ● Performance Management: Transformed talent review to simplified ongoing agile approach. ● Employee Engagement: Refined pulse survey listening channel and utilized employee engagement survey data and partnered with C-suite to prioritize, assess needs and design most effective solutions to improve culture. ● Career Development: Redesigned training curriculums to include professional/ career development as well as mandatory learning. Assessed outsourced content, and implemented systems to support an empowered self-motivate learning environment. ● Change/ Transformation: Recognized for excellent analytic, problem-solving, and coaching skills. Leveraged Agile expertise to lead change management of agile transformation, overcoming obstacles to engage mechanical engineering team to follow Agile methodologies.● Training Development: Partnered with technical learning team to identify and analyze efficacy of current trainings and identify future needs as well as metrics to measure outcomes. Organized training for new team members and routine retraining for established employees.

San Jose, California, Us

Obtained Scrum master certification and developed extensive Agile experience and business results-oriented mindset. Managed services organization client and directed shift from waterfall to Agile ways of working across enterprise.• Collaborated with stakeholders to define measurable and observable skills and behaviors; introduced competency plan and framework to support human resources in interviewing, hiring, and promoting talent.• Developed reputation for coaching and Agile expertise; became known as one of few individuals with manager training experience; selected to build additional coaching processes.

San Jose, California, Us

Focused on improving management development as trainer; honed training delivery expertise, designing and implementing both live and self-managed training. Applied creative approach to build interactive training programs, engaging cross-functional teams to create relatable experiences and perform role plays and voiceovers. Selected to elevate additional business areas, serving as mentor and providing advice to sales, change management, and marketing teams.

Mba, Human Resources Management & Organizational Development

Ba, Psychology & Theatre