Amanda C. Email & Phone Number

Boston, MA, US

Indianapolis, Indiana, US

• Reporting directly to CLO and promoted from subsidiary to become trusted advisor for $150 billion business to advance strategic direction of development for 8000+ managers and leaders. Provide leadership to 18 direct.
• Support succession planning by introducing hi-potential programming to retain and develop diverse leaders. Achieved 48% diversity in leadership programs, 100% retention of participants, and 100% satisfaction scores..
• Consolidated leadership program portfolio, addressing gaps and creating a development path aligned to the leadership pipeline. Increased employee retention by 8% and increased leadership programs surveys from 80% to.
• Delivered enterprise leadership programs that increased employee engagement by 10% and improved leadership effectiveness scores up to 20%. Providing guidance to business aligned Learning Consultants.
• Partner with HR, DEI, Culture, Communications and senior leaders to design solutions that support business goals and integrate into flow of work. Cultivate external relationships with Blanchard Co, Harvard Business.

Boston, Massachusetts, US

• Reported directly to the Chief Clinical Officer leading learning strategy for over 5000 managers and associates. Oversee operations and policies for onboarding, technical and soft skills training, and lead integration.
• Onboarding: Partnered with business leaders to accelerate performance of customer service new hires by redesigning training and introducing soft skills training. Increased satisfaction rate by 20% within 6 months.
• Talent Development: Built behavioral health content catalog with 20 topics to support staff credentialing needs; established ongoing training and elevated learning team as trusted value added business partners.
• Systems Implementation & Integration: Collaborated with Anthem to integrate systems with enterprise, identifying consolidation opportunities and cost savings; obtained buy-in from multiple leaders to merge contracts.
• Leadership: Fostered cohesive and collaborative team, creating opportunities to upskill and develop talent in different areas; increased employee engagement and satisfaction, resulting in strong retention.

Boston, Massachusetts, US

• Hired for deep and unique combination of training and talent management expertise. Built team, systems, and processes to meet strategic business goals. Developed talent development programs, performance improvement.
• Onboarding: Streamlined onboarding processes to enhance employee onboarding experience, resulting in 18% increase in satisfaction in six months. Coordinated and influenced a cross-functional team to define and.
• Performance Management: Implemented HR Performance Review technology. Revamped performance management cycle collaborating with HRBPs; engaged both leaders and employees to achieve 100% completion. Improved the.
• Leadership Development: Developed multiple resources for leaders, curating materials and sharing best practices; received well by leadership developing culture of improvement and learning. Delivered monthly.
• Employee Engagement: Principal Talent Management communications strategist, designing intranet pages and resources. Engaged over 4000 employees across the enterprise, achieving a 91% satisfaction rate. Additionally.
• Talent Management owner of HRIS implementation, partnered to successfully simplify talent management processes. Leading system training for managers and employees.

Medford, MA, US

Wilmington, MA, US

• Principal Talent Development strategist to develop systems, processes, and programs for startup organization. Served as trusted advisor and implemented innovative tools to deliver Agile performance management model..
• Performance Management: Transformed talent review to simplified ongoing agile approach.
• Employee Engagement: Refined pulse survey listening channel and utilized employee engagement survey data and partnered with C-suite to prioritize, assess needs and design most effective solutions to improve culture.
• Career Development: Redesigned training curriculums to include professional/ career development as well as mandatory learning. Assessed outsourced content, and implemented systems to support an empowered self-motivate.
• Change/ Transformation: Recognized for excellent analytic, problem-solving, and coaching skills. Leveraged Agile expertise to lead change management of agile transformation, overcoming obstacles to engage mechanical.
• Training Development: Partnered with technical learning team to identify and analyze efficacy of current trainings and identify future needs as well as metrics to measure outcomes. Organized training for new team.

San Jose, California, US

• Obtained Scrum master certification and developed extensive Agile experience and business results-oriented mindset. Managed services organization client and directed shift from waterfall to Agile ways of working across.
• Collaborated with stakeholders to define measurable and observable skills and behaviors; introduced competency plan and framework to support human resources in interviewing, hiring, and promoting talent.
• Developed reputation for coaching and Agile expertise; became known as one of few individuals with manager training experience; selected to build additional coaching processes.

San Jose, California, US

Focused on improving management development as trainer; honed training delivery expertise, designing and implementing both live and self-managed training. Applied creative approach to build interactive training programs, engaging cross-functional teams to create relatable experiences and perform role plays and voiceovers. Selected to elevate additional.

Mba, Human Resources Management & Organizational Development

Ba, Psychology & Theatre