Amanda Rowley Email & Phone Number

United States

Springfield, Missouri, United States

Springfield, Missouri, United States

Greater St. Louis Area

Greater St. Louis Area

Greater St. Louis Area

Handling sales, refunds, and exchanges while also determining each guest’s needs and answering any questions they may have concerning products and services; recommending additional and complementary products and/or services based on information provided by the guest or items already selected for purchase; helping the store meet and exceed sales and conversion goals; between serving guests, keeping the front area of the store clean, organized, and looking its best.

Receptionist for the distribution center and corporate office, and assistant to the Operations Manager and Director of Customer Experience; responsible for creating reports, filing, coordinating scheduled pickups, and other duties as assigned by the Director; assistant to the executive team since June 2015, responsible for purchasing and receiving, creating and distributing tags, inventory control, and other duties as assigned by the executive team.

Performed general secretarial duties including answering phones, filling out and processing paperwork, transcribing documents, processing referrals, and functioning as a communication liaison between patients and the nurses/doctors.

Transported patients to and from procedures, from the ER to their rooms, and from their rooms to be discharged; took care of patient needs when able (brought more blankets, made them more comfortable in bed, etc.); made patients as comfortable as possible during transport to ensure as positive an experience as possible.

Assisted customers in the store and over the phone; rang up purchases at the register; performed various duties to maintain a well-organized, clean working environment; gained experience offering various types of customer service by working in several different departments (men’s, women’s, tools, etc.).

Called alumni, parents of students, and friends of the university; updated and collected profile information for each prospect contacted; made connections with prospects in an effort to raise money for Drury University; over six semesters, raised more than $25,000 individually for the university.

Assisted customers in the store and over the phone; processed shipments; priced merchandise as directed by the director of the bookstore; stocked shelves; processed transactions at the register; performed various duties as needed to maintain a well-organized, clean working environment.

Bachelor Of Arts (B.A.), English Language And Literature/Letters

Activities and Societies: Pi Beta Phi

Bachelor Of Arts - Ba, English Language And Literature, General