Amanda Mascarenhas Email & Phone Number

Melbourne, Florida, United States

● Performs a variety of routine tasks to facilitate all functional areas of a human resources department. ● Supports People Services Mergers & Acquisitions team on related activities throughout the M&A life cycle. ● Acts as an internal consultant to various functional stakeholders. ● Consults on talent and workforce management, change initiatives, and employee programs that support affiliation, engagement, and retention of acquired employee populations. ● Partners with internal team members to support project related activities during a merger/acquisition to include driving project schedules and deliverables, leveraging technology and tools to capture critical data, and consulting on M&A processes and employee programs.

Melbourne, Florida, United States

● Apply advanced consulting and extensive technical expertise and full industry knowledge in the Human Resources (HR) function to provide HR operational support to leaders, managers, and employees across the firm. ● Coach and advise on complex, time-sensitive issues in performance and behavior management, talent management, disciplinary actions, policy interpretation, and risk assessment and mitigation. Partner with other teams to develop innovative solutions to complex problems and provide exceptional service to our clients. ● Leverage critical thinking to focus on continuous improvement and solutions to drive efficiencies and scalability of the HR function. ● Lead or collaborate on projects that can span across multiple disciplines within HR Operations. ● Focus on analyzing processes to identify gaps or redundancies and make recommendations to streamline, eliminate, automate, optimize, and improve existing processes.

Melbourne, Florida, United States

• Facilitates the strategic planning process for performance improvement and the development of human resources (HR) strategies• Applies specific functional knowledge, working/general industry knowledge• Develops or contributes to solutions to a variety of problems of moderate scope and complexity• Works independently with some guidance; may review or guide activities of more junior employees• Assisting in identifying and analyzing the HR needs of a designated business unit• Consulting with business unit management during the strategic planning process and on the development of human resources strategies that support the unit's business needs• Driving human resources initiatives within the organization and acting as a liaison to other human resources functions when necessary• Providing tactical human resources support to the line managers of various human resources functions, including staffing, compensation, benefits, training, and employee relations

Melbourne, Florida, United States

• Ensure the HR department’s operations run smoothly and effectively to deliver maximum value to the organization as a whole • Partner with business managers and leaders to address any employee relations queries and concerns and provide resolution• Organizing trainings, administering employee benefits and leaves and crafting HR policies • Utilizing Human Resources Information Systems to ensure all employee records are up-to-date and confidential • Administer compensation and benefit plans• Assist in talent acquisition and recruitment processes• Conduct employee onboarding and help organize training & development initiatives• Provide support to employees in various HR-related topics such as leaves and compensation and resolve any issues that may arise• Promote HR programs to create an efficient and conflict-free workplace• Assist in development and implementation of human resource policies• Undertake tasks around performance management• Gather and analyze data with useful HR metrics, like time to hire and employee turnover rates• Organize quarterly and annual employee performance reviews• Enhance job satisfaction by resolving issues promptly, applying new perks and benefits and organizing team building activities• Ensure compliance with labor regulations

Palm Bay, Florida, United States

• Interacts and consults with supervisors and managers in the planning, approval, and implementation of staffing projects, recruitment strategies, utilization goals, posting/advertising, screening and applicant development, requisition/applicant tracking, and selection. • Assists with and facilitates the design of proactive staffing plans. • Serves as initial point of advice, problem resolution, and facilitation in the areas of employee relations, performance management, and employee discipline; advises both employees and management regarding employee relations, policies, procedures, and documentation; researches, identifies and analyzes specific employee relations concerns and makes appropriate recommendations to management. • Maintains current knowledge of, and provides training to management staff to enhance understanding and compliance with State and Federal human resource law and policy. Manages the benefit administration and open enrollment process to ensure employees have the information they need so they can make informed benefit decisions. • Ensures employee understanding of benefit programs by regularly generating communications and counseling employees/dependents as situations arise. • Resolves employee complaints referring difficult or very complex complaints to Corporate Human Resources as needed. • Manages the payroll process and acts as a liaison for employees with payroll issues. • Participates in developing Human Resources department goals, objectives, and systems. • Maintains employee personnel files in line with company policies and government regulations.• Attends warning and termination hearings/meetings.• Provides advisement and quality review regarding the application of employment, compensation, labor relations and benefits laws, policies and procedures.

Melbourne, Florida Area

• Facilitation and processing of new hire related paperwork updating relevant payroll information, addresses and status adjustments and guaranteed successful completion. • Processes and audits new hire deals, exit audits, terminations while ensuring that necessary employment on-boarding and termination paperwork and actions are finalized.• Creation and maintenance of employment records, filing efforts and internal housekeeping processes. • Requesting and compilation of background investigative reports, filing efforts and processing drug test letters, and completion of eVerify requirements.• Assistance with internal auditing processes to ensure accuracy of information submitted. • Answer and interpret questions related to company policy and procedures and ensure consistent application. • Coordinate among screening vendors and other contingents to execute full cycle transactional HR functions of onboarding and offboarding. • Consult with HR Manager in areas including communications, employee relations, performance management, resource management, team and individual development, practice/policy interpretation and application, and other management challenges.• Complete and verify I-9 paperwork in E-Verify system according to established guidelines.• Perform sourcing and recruiting functions to hire internal staff as necessary.• Maintain compliant and audit ready employee files. • Conduct monthly New Hire Orientation. • Coordinate and maintain enrollment records of new hires, qualifying events and termination.• Coordinate and manage monthly reports between various insurance vendors as well as COBRA administrator. • Understanding and interpretation of organizational human resources policies, practices and procedures. • Understanding and interpretation of employment laws as it pertains to various states. • Ensuring compliance with all federal, state and local laws and regulations concerning employment.

Melbourne, Florida Area

• Facilitation and processing of new hire related paperwork updating relevant payroll information, addresses and status adjustments and guaranteed successful completion. • Processes and audits new hire deals, exit audits, terminations while ensuring that necessary employment on-boarding and termination paperwork and actions are finalized.• Creation and maintenance of employment records, filing efforts and internal housekeeping processes. • Requesting and compilation of background investigative reports, filing efforts and processing drug test letters, and completion of eVerify requirements.• Assistance with internal auditing processes to ensure accuracy of information submitted. • Assisting with internal and external communications, processes, policies, practices and overall organizational effectiveness. • Understanding and interpretation of organizational human resources policies, practices and procedures. • Understanding and interpretation of employment laws as it pertains to various states. • Ensuring compliance with all federal, state and local laws and regulations concerning employment.

Melbourne, Florida Area

• Account fulfillment and account penetration for a designated territory, market, skill vertical or set of accounts;• Sourcing and recruiting for the Division/Market’s customers to meet the objectives outlined in their business plans and strategies;• Gaining knowledge of market and industry trends, competitors, and leading customer sources for talent;• Extensive cold-calling of job candidates with a “phone first” attitude to inquire about their interest in working for company’s Fortune 500 clients;• Full cycle recruitment and on-boarding activities for clients in various industries such as logistics, technology, etc.; • Sourcing of candidates through online job search engines and social media sites such as Indeed, Career Builder, The Ladders, Monster, LinkedIn, Dice, etc.• Learning client business so as to be well informed and to be able to sell the prospective job applicant on the benefits of working for the client;• Use of Bond Adapt Suite and BullHorn Applicant Tracking Systems to parse resumes as well as track all active as well as passive candidates; • Prescreening of candidates, preparation of candidates for upcoming interviews as well as negotiating pay rates for candidates; • Meeting weekly targets set by management to achieve high volume of prospective job seekers;• Matching candidates with open positions and assisting them with making job, career and life decisions;• Extensive candidate and client communication via email as well as reformatting resumes; and • Working closely with other recruiters and account managers to achieve competitive company goals.

Melbourne, Florida Area

• Developing and maintaining strong working relationships with hiring managers and other team members to create a partnership that yields success, predictable results, and credibility; • Builds applicant sources by researching and contacting community services, colleges, employment agencies, and internet sites; providing organization information, opportunities, and benefits; making presentations; maintaining rapport; • Providing complete, accurate, and inspiring information to candidates about the company and position; • Coordinating all communication with candidates; • Working closely with hiring managers, and peers to ensure a satisfactory hiring process, leaving candidates with a great experience; • Application of all laws and regulations pertaining to employment and equal opportunity; and• Working with a strong sense of urgency in a deadline-driven environment

Melbourne, Florida Area

• Extensive cold-calling of job candidates to inquire about their interest in working for company’s Fortune 500 clients;• Full cycle recruitment and on-boarding activities for clients in various industries such as logistics, technology, etc.; • Sourcing of candidates through online job search engines and social media sites such as Indeed, ZipRecruiter, Career Builder, The Ladders, Monster, LinkedIn, etc.• Selling the prospective job applicant on the benefits of working for the client;• Use of Bond Adapt Suite Applicant Tracking System to parse resumes as well as tracking of candidates; • Prescreening of candidates, preparation of candidates for upcoming interviews as well as negotiating pay rates for candidates; • Meeting weekly targets set by management to achieve high volume of prospective job seekers;• Matching candidates with open positions and assisting them with making job, career and life decisions;• Extensive candidate and client communication via email as well as reformatting resumes; and • Working closely with other recruiters and account managers to achieve competitive company goals.

North Vancouver

• Reported to the HR Manager;• Managed full cycle recruitment activities: creating job profiles, drafting and placing job postings, conducting initial competency-based telephone and/or in-person interviews, scheduling interview meetings, and reference checking;• Developed and revised interview questionnaires to satisfy the requirements and objectives of the required position;• Managed company website, job bank websites and social media websites (FaceBook and LinkedIn) for publishing of job postings; • Organized all IMC office location employee files; scanned employment contracts, contact information, for digital filing purposes; • Creation, compilation and formatting of new company policy manual, ensuring compliance with British Columbia and Nova Scotia Employment Standards, researching relevant policies and editing manual as necessary; • Closely liaised with the Human Resources Manager to ensure recruitment needs were met as outlined by the hiring managers as well as Corporate.

North Vancouver

• Reported to the HR Manager and the NSPS Program Manager;• Human resources coordination, such as resume scanning, recommending candidates to manager, orientation of employees, etc.;• Managed office administration as well as main point of contact for facilities maintenance and assistance;• Database and weekly timesheet coordination with accounting assistance; coordination of semi-monthly payroll, formulation of timesheet procedures, etc.;• Compilation of office procedure manual and assistance with creation of employee handbook;

Vancouver, Canada Area

• Hired at Seaspan Shipping Management Ltd. on a 3-month contract to fill in for an administrative assistant on leave;• Reported directly to the Vice President, Commercial and Risk, as well as organized meetings and coordinated between commercial and risk and other departments in the company;• Handled emails between clients and the office staff in a professional manner;• Systematized paper work in an organized fashion for vessel pre delivery and loss events; and• Hired to help with proofreading and editing of documents for the Health, Safety and Environmental Quality (HSEQ) department.

North Vancouver

• Effectively handling tasks assigned by the managers and shift supervisors of the store;• Successfully learned all the duties of a barista and was promoted to become a shift supervisor;• Provided on-boarding training to new staff recruited at stores;• Making quality coffee and tea beverages that personally suited the needs of every customer; and• Learning Starbucks point of sale software as well as Starbucks Inventory Management System.

Vancouver, Canada Area

• Instructed four classes for Hindi tutorial, at the first and second year University level (viz. HINU 100, HINU 101, HINU 201, HINU 202) for the Asian Studies department at the Faculty of Arts at UBC;• Guided in-depth group discussions for students studying Hindi as a second language;• Clarified language and comprehension concepts that were difficult to understand; • Trained students in precise use of Hindi grammar and vocabulary; • Advised students on the appropriate use of Hindi inside and outside classroom setting • Two first year students were able to communicate at a conversational level in Hindi after the completion of the courses due to professional conversational training; and• Received outstanding reviews from the course supervisor as well as the student review at the end of each term.

Ubc

• Handling of the club’s finances and making sure that the accounts are balanced throughout the academic year;• Budgeted for the club’s expenses in collaboration with the President of the Club in order to get an idea of the financial circumstances of the year;• Computed profits and losses made at each event held up the club and provided a detailed report every week to the President of the Club.• Applied for and secured a grant worth $750 given by the Alma Mater Society (AMS) of UBC to a deserving club with a view to improving the working of the club for future years; and• Left the club with a net overall profit of approximately $4000.00 at the end of term in April 2012.

Bachelor Of Science (B.Sc.), Biology

Activities and Societies: Director of Finance at Biological Students Society of UBC (BIOSOC)

Certificate In Human Resources Management, Human Resources

Earned certificate in Human Resources Management. Pursuing Certified Human Resources Professional (CHRP) designation Courses.