Responsible for a team of 16 Talent Acquisition professionals responsible for junior Manager to Executive level recruitment across the UK & Europe. Our key objective is to source the best talent in the market place for a variety of exciting & varied opportunities within DHL Supply Chain. In addition, we are also at the heart of internal talent movement and work with the business to support succession planning, international opportunities, redeployment, career development and promotions. Designed and supported the implementation of a new Resourcing Centre in Slovakia for DHL Central Europe. Member of the DP DHL Global Talent Acquisition Board. Leading the Military Employability programme for DHL Supply Chain UK&I.

Reporting to the European Head of HR, leading a recruitment team of 13 (UK & India). Consults with the business to implement recruitment strategy and planning across all divisions supporting the development of talent pools. Restructured the Recruitment team and offshored administration processes to India. Re-modeled the end to end recruitment process to accommodate offshore capabilities. Focus on direct recruitment whilst balancing the need to source the best talent for the business whether internal or external. Full responsibility for pre-employment screening process and provider and ensuring new joiners are fully compliant. Collaborates with procurement to manage tender processes and preferred suppliers. Responsible for 2 P&L’s with a turnover of £12m plus budgeting and forecasting. Management of European recruitment & international mobility. Implementing an Apprenticeship programme to roll out Q3 2012. Received a Recognition Award at 2011 end of year managers conference

Initially recruited as a permanents consultant and promoted to departmental manager after 18 months managing a team of 3. Organising and attending team sales meetings, introducing new incentives to motivate the team, setting daily targets, developing sales strategies. Attracting candidates, interviewing, referencing and testing candidate skills. Proactive account management of 4 major clients, developing client relationships, anticipating client needs, client lunches and regular service reviews. Producing management information weekly and monthly, attending weekly managers meetings with MD to discuss strategies, market changes and figure analysis. Targeted weekly on number of sales calls, visits and mailers. Presented with ‘Special Recognition’ award 2007.

Implemented a sales and marketing plan for a newly re-opened boutique hotel and conference centre. Setting and achieving sales targets for accommodation sales, function food and function room hire. Designing hotel brochure, web site and other promotional materials. Promoting and representing Caister Hall at networking events. Negotiating corporate rates and account management. Maximising revenue by effective yield management and up-selling

Recruited as Reception Supervisor before moving internally to Wedding Coordinator, promoted to Conference Sales Manager after moving over to corporate events. Day to day running of the conference and events sales office and managing a team of 6 conference/wedding coordinators.Motivating the team to achieve sales targets by head office. Monitoring the conversion process for all unconfirmed business. Attending weekly yield meetings with General Manager, Sales & marketing Manager and Reservations Manager to highlight any forthcoming dips and propose strategy. Coordinating national events and ensure effective communication with operations teams to implement client requirements.