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Amanda Duling, Ms, Lssmbb Email & Phone Number
Product Owner
at
iCareManager
1 work email found
@bluekc.com
1 phone found area 615
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Who is Amanda Duling, Ms, Lssmbb? Overview
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Quick answer
Amanda Duling, Ms, Lssmbb is listed as Product Owner at iCareManager, based in Shawnee, Kansas, United States. AeroLeads shows a work email signal at bluekc.com, phone signal with area code 615, and a matched LinkedIn profile for Amanda Duling, Ms, Lssmbb.
Amanda Duling, Ms, Lssmbb previously worked as Product Owner (Member Portal, OnBase Application) Medicare Medicaid Commercial at Highmark Health and Enterprise Product Manager at Blue Cross And Blue Shield Of Kansas City. Amanda Duling, Ms, Lssmbb holds Lean Thinking from Bcbs - Kc.
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*@bluekc.com
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Profile bio
About Amanda Duling, Ms, Lssmbb
Payer/Insurance/Healthcare Product Owner, Product Management, and Program Management Professional with proven ability to develop and implement healthcare clinical payer/health/IT insurance portfolios using Scrum, Agile, SAFe and Waterfall delivery models. High collaborator that works with operational leaders in key business units like information technology, sales, marketing, population health, finance and customer service to design and implement department and product associated KPIs/Roadmaps and technical solutions. Trained Agile Practitioner, Master of Science, Lean Six Sigma Master Black Belt with three years program/product experience in payer setting, ten+ years of clinical process improvement experience and four+ years of management experience. Advanced skills in Jira, Confluence, Azure DevOps (ADO), Agility, PowerPoint, Excel, Access, Visio, Word and Service Now (SNOW).KEY ACCOMPLISHMENTSAgile Leadership•Increased scrum team velocity from 20 to 24 points on average (while reduction in 1 Sr Developer within 5 months of starting PO role.•Decreased carry over 50%.•Implemented and standardized Scrum/Agile ceremonies.•Reset scrum team culture.•Implemented pair programming.•Established backlog equity.•Standardized pointing system - concept of Spikes.•Reduced daily stand up duration and standards - reducing time/creating more efficiencies.Clinical•Reduced the number of inappropriate blood transfusions by 80% and increased patient safety. •Reduced the number of duplicate patient accounts from an average of 78 per month to 30. •Reduced overall printing costs without compromising patient privacy and regulatory standards by $74,000.•Reduced 50% of the cost associated with fall prevention tools while sustaining patient safety.•Standardized the cleaning process in Environmental Services. •Developed proactive monitoring system identifying INR thresholds via multiple System applications.Specialties: Transformational Leadership, Emotional Intelligence, Public Speaking, Influencer, Modeler Flexsim HC, Six Sigma, Lean, Project Management, Heathcare Change Management, Joint Commission, CMS, FDA, ISO, Research, Baldrige Health Care Criteria for Performance Excellence, Scorecard Development, Data Analysis, Data Transformation, Process, Kaizen, 5S, Value Stream Analysis, Value Stream Mapping, Standard Work, Statistical Analysis, Statistical Process Control, Process Implementation, Education
Listed skills include Six Sigma, Hospitals, Cross Functional Team Leadership, Project Management, and 45 others.
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Amanda Duling, Ms, Lssmbb's current company
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19 roles · 22 years
Amanda Duling, Ms, Lssmbb work experience
A career timeline built from the work history available for this profile.
Product Owner (Member Portal, Onbase Application) Medicare Medicaid Commercial
CurrentDefine/manage the product vision and strategy via Roadmap/PortfolioCreate and prioritize product backlog via vetting/scoping incoming work from customers or stakeholdersCollaborate closely with cross-functional teams (developers, client engagement leads, project managers, product managers, sales, testers, executive leadership)Evaluate the work done by the.
Nov 2022 - Present
Enterprise Product Manager
Design and Manage healthcare payer portfolio for vendors integration across the enterprise (Livongo, Solera, Iris ACP, OncoHealth/Iris, RecoveryOne, etc.).Healthcare Payer Portfolio Management Vendor IntegrationAgile Solution Development Lean Development Principles Product Development Data Driven DecisionsAzure DevOps (ADO) Excellent Communication Skills
Jul 2018 - Nov 2022
Program Manager, Population Health
Portfolio and program manager in Commercial clinical programs. Livongo, Solera Health, Iris ACP. Project Manager for NCQA projects.
Nov 2020 - Apr 2022
Program Manager, Performance Excellence
Performance Excellence Program Manager (Population Health) have responsibility for clinical vendor relations, new clinical programs and PCMH/VBP/Quality Indicators to enable Teams to drive down cost of healthcare and increase quality outcomes.
Mar 2020 - Nov 2020
Program Manager, Population Health
Align clinical programs and vendors to improve operational inefficiencies within the Population Health Division.
Aug 2019 - Mar 2020
Business Process Engineer
Assist in process redesigns, metric development and Lean rollout for SAFe Agile software development teams. Projects include areas in Primary Care, Clinical Operations and Provider Contracting. Design, implement and train associates in Lean Thinking based on ten modules created from a customized Lean House. Coach and mentor 30+ associates in Lean Thinking..
Jul 2018 - Aug 2019
Business Operations Manager Periop Services, Scheduling
Managed a Team of 20 centralized Schedulers. Applied Lean methodology to redesign care delivery pathways in scheduling.
May 2018 - Jul 2018
Program Manager Quality Slpg
Responsible for development of system wide clinical optimization program for the Saint Luke's Physician Group SLPG. Designed, deployed and executed process improvement teams across 100 ambulatory clinics. Provided oversight and direction for performance process improvement facilitation education and PI Lean projects. Lead programs to teach and facilitate.
May 2017 - Apr 2018
Process Excellence Facilitator
Uses lean transformational projects within SLHS to improve clinical/operating performance. Partners with senior leadership and process owners to identify, prioritize and address value optimization around outcome effectiveness, service, access and cost. Works cross functionally with a variety of teams to resolve performance issues and support long term.
Jul 2015 - May 2017
Director Or Process Improvement
Responsible for division and facility Surgical Services Department process improvement projects by performing operational assessments and analyses, researching and identifying best practices, facilitating groups and teams, managing projects, presenting results and recommendations, and developing measurement tools, to improve HCA operating processes toward.
Jan 2014 - Jul 2015
Management Engineer
Process Improvement Program ManagementFacilitated multiple Kaizen Events producing:-Reduced ED Patients Left Prior to Triage/Left Prior to Medical Screening-Reduced Time from Patient Admission to Patient in Bed-Increased Accuracy of Medication Reconciliation Discharge Medications-Increased Capture of Charges for Orthopedic ImplantsFacilitated multiple 5s.
Jan 2013 - Dec 2013
Lean Six Sigma Instructor
Apr 2013 - Jul 2013
Project Manager - Ip Process Manager
- Developed and implemented a Quality System using Six Sigma, Lean and Project Management tools to improve the development and design of Cerner Solutions.
- Contributed to Lean Six Sigma curriculium development for global (United Kingdom) and state side associates.
- Mentored international students participating in Lean Six Sigma training.
- Developed and designed processes for value proposition creation for Clients utilizing Cerner solutions.
- Developed, implemented and facilitated the Quality Steering Committee representing cross-functional organizations within the Intellicultal Property domain.
- Collaborated to improve the current process in regards to quality, efficiency, effectiveness and conformance to regulatory considerations.
Jan 2012 - Oct 2012
Lean Six Sigma Consultant
Developed Lean Six Sigma redesigns for: http://innovation.cms.gov/initiatives/innovation-challenge/index.htmlBrief Summary of Proposal:The University of Kansas Hospital is partnering to provide better health care delivery at reduced cost to the community by implementing the Patient Blood Management Program Standards® in clinical areas. This aim will be.
Dec 2011 - Feb 2012
Sr. Process Improvement Specialist
Sister'S Of Charity Of Leavenworth Health System
- Lead care redesign and performance improvement project teams using the appropriate process improvement methods and simulation modeling.
- Facilitated and mentored multiple Lean Six Sigma project portfolio of over $3 million dollars in savings.
- Provided project execution support with consultant group, Galloway, to generate over $5 million dollars in Lean savings at Providence Medical Center and St. John Leavenworth.
- Taught Lean Six Sigma methods to over 50 care site associates.
- Provided expertise and leadership in adoption of Lean Six Sigma methodologies and policy deployment via financial and training targets.
- Perform model simulations using Flexsim software, Value Stream Mapping and Value Stream Analysis for health system.
Jun 2010 - Dec 2011
Team Leader - Quality
Saint Lukes
- Facilitated and coordinated process improvement projects using Six Sigma, Lean and Project Management tools.
- Gained hands on experience developing, implementing and creating: Malcolm Baldrige National Quality Award – Criteria 6 & 7.
- Guided senior leadership on strategic organizational initiatives and process improvement projects.
- Created and managed multiple data measures, balanced scorecards and regulatory quality compliance standards for Joint Commission and CMS.
- Coordinated research efforts with team members to plan, organize and direct phases of evaluation efforts designed to determine the effectiveness of various programs using the DMAIC model.
- Taught professional organizations (MQA/SABM) Lean Six Sigma skills and project improvement outcomes.Supervised 6 clinical and non-clinical staff. Allocated projects, completed status reviews, and mentored direct reports.
Mar 2008 - Jun 2010
Research Analyst Iii
- Coordinated research efforts with team members to plan, organize and direct phases of evaluation efforts designed to determine the effectiveness of various programs.
- Developed procedures and methodology for gathering, tracking, analyzing, and reporting data.
- Provided education to local community corrections directors and other local staff to ensure that they were apprised of evaluation efforts and understood their role in the evaluation.
- Provided research to areas including, but not limited to: risk reduction and reentry, evidence based practices, motivational interviewing in a correctional setting, cognitive intervention in a correctional setting, and.
Nov 2007 - Mar 2008
Research Supervisor, Analyst, Lead
- Applied principles and methods of research design and procedures for collection, analysis and presentation of statistical, program, and/or administrative data.
- Executed Six Sigma Yellow Belt projects focused on defect reduction.
- Executed weekly and monthly projects with Microsoft Excel, Microsoft Access, SPSS, and/or Minitab.
- Interpreted analysis to identify emerging issues, market trends and development new research methodologies.
- Supervised two full-time research analysts.
- Prepared analysis and information; transformed into presentation formats for managers and senior management via dashboards.
2004 - 2008
~4 yrs
12 education records
Amanda Duling, Ms, Lssmbb education
Lean Thinking
Bcbs - Kc
Safe Agile Practitioner
Sirius
Lean Thinking
Hca
Ms, Criminal Justice
University Of Cincinnati
Bgs, Communication & Leadership Studies
The University Of Kansas
Education record
Alpha Phi Sigma - National Criminal Justice Honor Society - University Of Cincinnati
Disc®
Cerner Corporation
Cpi Yellow Belt
Cerner Corporation
Training, Product Owner / Product Manager
Highmark
Lean Six Sigma Black Belt; Project Management
Missouri University Of Science And Technology
Education record
Raymond Nichols League Of Student Leaders - University Of Kansas
Six Sigma Yellow Belt
The Sunflower Group
FAQ
Frequently asked questions about Amanda Duling, Ms, Lssmbb
Quick answers generated from the profile data available on this page.
What company does Amanda Duling, Ms, Lssmbb work for?
Amanda Duling, Ms, Lssmbb works for iCareManager.
What is Amanda Duling, Ms, Lssmbb's role at iCareManager?
Amanda Duling, Ms, Lssmbb is listed as Product Owner at iCareManager.
What is Amanda Duling, Ms, Lssmbb's email address?
AeroLeads has found 1 work email signal at @bluekc.com for Amanda Duling, Ms, Lssmbb at iCareManager.
What is Amanda Duling, Ms, Lssmbb's phone number?
AeroLeads has found 1 phone signal(s) with area code 615 for Amanda Duling, Ms, Lssmbb at iCareManager.
Where is Amanda Duling, Ms, Lssmbb based?
Amanda Duling, Ms, Lssmbb is based in Shawnee, Kansas, United States while working with iCareManager.
What companies has Amanda Duling, Ms, Lssmbb worked for?
Amanda Duling, Ms, Lssmbb has worked for Icaremanager, Highmark Health, Blue Cross And Blue Shield Of Kansas City, University Of Kansas Medical Center, and Saint Luke'S Health System.
How can I contact Amanda Duling, Ms, Lssmbb?
You can use AeroLeads to view verified contact signals for Amanda Duling, Ms, Lssmbb at iCareManager, including work email, phone, and LinkedIn data when available.
What schools did Amanda Duling, Ms, Lssmbb attend?
Amanda Duling, Ms, Lssmbb holds Lean Thinking from Bcbs - Kc.
What skills is Amanda Duling, Ms, Lssmbb known for?
Amanda Duling, Ms, Lssmbb is listed with skills including Six Sigma, Hospitals, Cross Functional Team Leadership, Project Management, Training, Program Management, Change Management, and Data Analysis.
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